Energy Assistance Escalations Specialist
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Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
The Community and Economic Development Association (CEDA) is seeking an Escalations Case Manager to join our Energy Services team in Chicago. You will handle escalated customer concerns, investigate complex cases, and provide client-focused solutions with empathy and professionalism.
Ideal candidates have 1–2 years in customer service or case management, strong communication skills, and proficiency with Excel, Outlook, and SharePoint.
Are you ready to take on the Energy Assistance Escalations Specialist role at Community-and-Economic-Development-Association-of-Cook-County?
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Energy Assistance Escalations Specialist role in the description above.
We appreciate your interest in this position.
Join Community-and-Economic-Development-Association-of-Cook-County and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
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