Customer Service Representative; opens 's site in tab

Rela Dyne is the nation’s leading automotive, industrial, and commercial lubricants provider and a trusted partner for reliability services. We’re more than just a distributor; we’re a team dedicated to innovation, service excellence, and lasting customer relationships.

We’re looking for a Customer Service Representative to join our team and provide outstanding support to our customers and internal teams. In this role, you’ll be a key point of contact for order processing, customer inquiries, and service coordination while helping ensure a smooth and positive customer experience.

What You’ll Do

• Respond to customer service inquiries by phone and email in a timely and professional manner
• Process and track customer orders accurately
• Assist with invoicing, billing questions, and order status updates
• Coordinate with sales, operations, and logistics teams to ensure timely delivery
• Resolve customer concerns and elevate issues when needed
• Maintain accurate customer records in company systems
• Support general administrative tasks as needed

What We’re Looking For

• High school diploma or equivalent (college preferred)
• Customer service or administrative experience
• Strong communication and problem-solving skills
• Ability to multitask and stay organized in a fast-paced environment
• Experience with Microsoft Office; CRM experience is a plus

Why Join Us

• Competitive pay
• Comprehensive benefits package: medical, dental, and life insurance
• 401(k) with company match
• Generous PTO and sick time
• Opportunities to grow and develop your skills
• Supportive leadership and training

At Rela Dyne ,you’llfind more than just a job-you’ll discover a career with a company that values
people, teamwork, and growth
.

Equal Opportunity Employer/Disability/Protected Veteran

Rela Dyne and its affiliates are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ethnicity, sex, pregnancy, childbirth or related medical conditions, age, disability, genetic information, protected veteran status, sexual orientation, gender identity, or any other status protected by applicable federal, state, or local law.

Rela Dyne is committed to providing reasonable accommodations to qualified individuals with disabilities (including pregnancy, childbirth or other related medical conditions) to enable them to perform the essential functions of a position and to participate in the application, interview, and hiring process. If you require a reasonable accommodation to participate in the application, interview, or hiring process, please contact Human Resources at

Equal Opportunity Employer/Disability/Veterans

Rela Dyne, and its affiliates, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ethnicity, sex, age, gender identity, sexual orientation or identity, genetic information, status as a protected veteran, status as a qualified individual with disability, or any other protected class status.

EEO is the Law

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