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Customer Success Advocate - Precision Medicine

Job in Chicago, Cook County, Illinois, 60601, USA
Listing for: Tempus
Full Time position Listed on 2026-11-10
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, HelpDesk/Support, Technical Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 48000 - 55000 USD Yearly USD 48000.00 55000.00 YEAR

Job Description & How to Apply Below

Tempus, based in Illinois, seeks a customer-focused specialist to support sample and document requests, troubleshoot order issues, and coordinate shipping.

Collaborate with Sales, Lab, and Customer Success to ensure quick, high-quality service, build trust with lab staff, and communicate clearly by phone and email.

Strong organizational skills and attention to detail are essential as you balance multiple tasks and identify solutions for diverse customer needs.

We are seeking a motivated Customer Success Advocate
- Precision Medicine to join Tempus in IL, United States.

This role, Customer Success Advocate
- Precision Medicine at Tempus, could be your next move.

Are you ready to take on the Customer Success Advocate
- Precision Medicine role at Tempus?

We would love to welcome a new Customer Success Advocate
- Precision Medicine to our team in IL, United States.

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