Dental Assistant - III

HBH New Halsted
3501 N Halsted St
Chicago, IL 60657, USA

HBH New Halsted
3501 N Halsted St
Chicago, IL 60657, USA

Howard Brown Health is a nationally recognized leader in LGBTQ+ health and wellness. Our commitment to inclusive and affirming care has made us a cornerstone of the Chicago community. At Howard Brown, we believe in providing holistic, patient-centered care that empowers individuals and enriches lives.

• Be part of a mission-driven organization dedicated to health equity and social justice.
• Work in a supportive, inclusive, and culturally competent environment.
• Access to continuous learning opportunities and professional development.
• Contribute to groundbreaking health initiatives and research.
• Employer-sponsored health, dental, and vision insurance with two PPO plans and an HMO plan.
  • BCBS HMO, PPO, and PPO Select Plans
  • BCBS Dental
  • BCBS Vision
• Paid Time Off:
• 3-weeks paid vacation and 1-week of personal time
• 12 accrued sick days per year
• PTO Exchange allows employees to turn unused PTO into liquid assets
• 401k program with up to 5% employer match after 90 days
• Employer-paid basic life insurance valued at one times the annual salary
• Voluntary Life and AD&D, and Short-term and Long-term disability
• Pre-tax commuter and parking benefit account
• Flexible Spending Accounts for healthcare and dependent care
• Tuition Reimbursement and Student Loan Forgiveness Programs; NHSC & PSLF
• Employee Assistance Program with 5 employer-paid counseling sessions
• 50% off at Brown Elephant Resale Shops and discounts at local businesses

A Dental Assistant will provide a variety of reception services for clients, patients, and visitors including greeting and directing all visitors, collecting and recording client/patient payments, assisting in obtaining all third-party payer information, conducting financial assessments, answering and directing phone calls, scheduling appointments, calling clients to confirm their appointments, calling clients when schedules change to reschedule their appointments; ensuring that all client/patient services rendered are entered into the database on a daily basis.

Supporting dental care delivery by preparing the treatment room, patient, instruments, and materials; passing instruments and materials. Depending on training and experience, duties may include assisting in performing procedures compliant with the Dental Practice Act.

Dental Assistant III: $24.14

• Greet and direct all Howard Brown Health visitors with behaviors that balance professionalism and create customer loyalty. Notify Howard Brown staff of all visitors, take messages, and provide basic referral information within the scope of knowledge and training.
• Focuses on customer’s well-being and HIPAA confidentiality.
• Input demographic information, billing information, and insurance into the dental management system.
• Conduct financial assessments for designated patients as described in the policy and procedure.
• Verify insurance benefits for all patients, upon change of insurance coverage, and/or an annual basis. Document covered benefits on the insurance verification form.
• Assist Patient Accounts Manager in billing and collection of patient accounts.
• Collects co-payments
• Checks  Insurance card for all visits
• Ensure patient compliance with the agreed payment plan.
• Assist in the development and revision of billing policies and procedures.
• Participate in agency-wide quality assurance and improvement as needed.
• Reviews procedures and makes suggestions for improvements that will positively affect patient loyalty, employee comfort- and Howard Brown’s profitability
• Maintain patient and financial records within standard dental record and accounting and HIPAA procedures.
• Check-in and check-out all patients using the time clock within dental management system.
• Schedule appointments for all dental patients including all follow-up appointments.
• Maintain balanced cash banks for all research studies stipends and cash drawer.
• Prepares treatment room for patient by following prescribed procedures and protocols.
• Prepares patient for dental treatment by welcoming, comforting, seating, and draping patient.
• Provides…