Director, Creative Lead Designer

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Job Category:
Finance

About Salesforce:
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level‑up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Salesforce is seeking a Creative Lead Designer to deliver exceptional presentations and visual storytelling for our Cloud Success organization. You'll create compelling content for both internal stakeholders and external customers, showcasing how Salesforce uses Salesforce to run our business  a strategic communication partner, you'll build understanding, trust, and drive positive outcomes across audiences. This role is perfect for someone who thrives on turning complex concepts into compelling stories, oftentimes with tight deadlines.

• 8+ years in field marketing, integrated campaigns, product marketing, sales, or GTM roles
• Deep expertise in Salesforce products/services and B2B SaaS platforms
• Strong aesthetic vision with proven storytelling and messaging skills in enterprise software
• Hands‑on experience creating sales plays, enablement materials, pitch decks, and event content
• Exceptional graphic design skills with keen eye for brand consistency
• Data‑driven approach with track record of delivering measurable results
• Outstanding organizational abilities to balance multiple tight‑deadline projects
• Strong collaboration and communication skills across technical and business audiences
• Ability to establish cross‑functional partnership: partner with Customer Success leadership, SIC teams, product marketing, DET and other teams to manage prioritization, preparation, and materials, ensuring alignment and best practices
• Comfort with ambiguity and ability to independently lead new initiatives

• Translate executive vision into compelling visual content aligned with corporate brand standards
• Create video stories, slides, and change management narratives for Customer Zero launches, feature improvements, and SF‑on‑SF initiatives
• Develop Cloud Success business narratives for executive leadership

• Design presentation materials for Dream force, customer events, SICs, townhalls, and leadership meetings
• Build templates and execute detailed presentations for varied audiences

• Develop visual branding and collateral for Cloud Success organization
• Coordinate with central production teams for video and graphic design execution
• Establish cross‑functional partnerships with Sales, Success leadership, SIC teams, product marketing, and DET

• Lead design strategy for global events, partnering with designers and agency partners
• Deliver innovative, brand‑aligned designs that elevate speakers and engage audiences
• Manage multiple ambitious projects in fast‑paced environment
• Provide clear art direction and feedback to improve creative processes
• Strategically prioritize resources based on short and long‑term organizational needs

Unleash Your Potential:
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

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