Presentations Workflow Coordinator

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Hybrid locations:
Chicago, ILtime type:
Full time posted on:
Posted 8 Days Agojob requisition :
RThe
** Presentations Workflow Coordinato
** r is an experienced position delivering exceptional customer service to our clients by providing timely and accurate presentations support of an intermediate to advanced level. Advanced ability to assess documents, with a technical eye to detect and ensure proper corrections (creation, formatting, edits, proofing, etc.) for requesters. The position requires advanced software aptitude in those programs used for presentations, as well as speed and accuracy in a high-volume, high-pressure production environment.

The Presentations Workflow Coordinator may require the training of team members, and may be responsible for the day-to-day coordination of workflow within a shift or site.

Position is hybrid (3 days in office, 2 days remote) for a new client in Chicago, IL.
** Pay:** $33.23/hour
** Job qualifications
*** Bachelor’s degree or equivalent with years of experience able to substitute
* Minimum of 3 years prior office experience, proofreading, presentations or design experience
* Advanced knowledge of Microsoft Office suite (PowerPoint, Excel, Visio as examples); able to technically troubleshoot applicable software specific to the business/client;
Advanced in various Adobe PDF and Creative Suite applications (Illustrator, Photoshop as examples)
* Advanced knowledge of presentations and/or proofreading procedures and/or generally accepted practices
* Extensive experience in business terminology, presentations and/or proofing formats; skill and efficiency in use of requisite resources
* Strong attention to detail; able to work on multiple projects simultaneously
* Able to apply intermediate to advanced requisite knowledge of appropriate grammar, spelling, composition to work requests
* Must have good organizational skills
* Must be able to meet deadlines and complete all projects in a timely manner
* Ability to handle sensitive and/or confidential documents and information
* Able to exercise good judgment to make decisions that conform to business needs and policy
* Able to troubleshoot more complex or advanced tasks, equipment or software concerns on own; understands when to escalate a problem to a supervisory level
* Ability to maintain professional composure when working with immediate deadlines
* Ability to work both independently and collaboratively as part of a team
* Ability to work in a fast paced environment
* Ability to communicate professionally both verbally and in writing
* Must be self-motivated with a positive attitude
* Proven customer service skills are required in order to create, maintain and enhance customer relationships
** Job duties**  (  denotes an “essential function”)
* Intakes work requests from the client; including clarification of job instructions and negotiation of deadlines with the requester. Seeks alternate solutions to deadline requests, as needed
* Prioritizes work requests across team and coordinates/balances multiple projects based on experience and following established guidelines, especially when working with escalated deadlines or issues
* Applies own creativity, grammatical and/or composition skills to design and layout elements in presentations or materials to effectively support the client’s intended message.
* Acts as a leading definitive resource for all questions relating to presentations, proofreading and quality assurance by the team
* Detects formatting and compositional errors; verifies citations are properly formatted; checks corrected proofs against mark-up for quality assurance
* Performs presentation design work of all levels with focus on identification and correction of errors in complex documents to ensure quality of return product to requesters.
* Adheres to and monitors team members’ adherence to formatting standards, utilizing generally accepted formatting corrections and requisite resources,…