Signage Customer Service

Signage Customer Service

Black Diamond Technologies LLC

We are looking for someone with experience with signage to join the team. This will be a client‑touching position so the right candidate will have experience with signage materials, builds, and installations as well as a background in customer service.

• Follow signage leads and communicate with customers about potential projects, ultimately bringing those leads to project completion.
• Guide clients through the process and explain materials, installation techniques, and requirements for successful projects.
• Manage art (not creation), quote with vendors, and determine project scopes based on client needs and additive manufacturing constraints.
• Coordinate installation, availability, shipping, parcels, etc.

• Can work independently as well as with a team.
• Can work in a fast‑paced environment with deadlines.
• Proficiency in Adobe Illustrator preferred.
• Ability to read and create basic construction drawings.
• Understanding of exterior and interior signage materials and additive manufacturing techniques.
• Can communicate with and guide customers on projects, and discuss technical specs with manufacturers and installers.
• Can source and quote projects from vendors; existing knowledge of industry vendors is a plus.

• Competitive base pay
• Bonus based on performance
• Paid time off
• Health benefits (after 90 days)

• Seniority level:
  Entry level
• Employment type:
  
  Full‑time
• Job function:
  Other
• Industry: IT Services and IT Consulting