Assistant Director, Global Engagement

Job Description

The Global Student Recruiter supports The Community Solution Education System’s mission of preparing innovative, engaged, purposeful agents of change who serve our global community.

Responsibilities include coordination, promotion and facilitation of a diverse range of recruitment strategies and engagement initiatives to drive international student enrollments. The Global Student Recruiter ensures prospective international students progress smoothly through the recruitment process, from lead generation to inquiry management and application completion, including generating leads, participating in conversion activities, working with recruitment partners, and other channels to achieve international student goals across the System colleges and universities.

This position requires regular travel in New Delhi and surrounding areas. The ideal candidate must be located New Delhi.

The position focuses on the System's priority regions, with frequent travel, nationally and globally, up to 50% annually.

As direct supervisor, the Director, Global Student Engagement will provide daily direction and performance feedback. Payroll and HR functions will be managed by an external employer of record.

• Implement The Community Solution Education System's international recruitment and engagement strategies, focusing on key priority regions.

• Recruit prospective undergraduate and graduate international students to the System colleges and universities via multi-channel local, national, and international recruitment and engagement efforts, including webinars, alumni events and student yield events.

• Achieve international recruitment goals by ensuring effective student conversions through the admissions funnel, from lead engagement, inquiry follow-up, and document collection to complete student applications.

• Develop and maintain relationships with recruitment agents, ensuring effective performance and compliance with institutional and federal regulations.

• Collaborate with Marketing teams to create targeted recruitment materials and campaigns for international audiences.

• Deliver market insights and accurate enrollment forecasts through consistent, specific, and detailed reports to key stakeholders.

• Assist Director(s) with partnership building, execution, and sustainability of MOUs across regions.

• Identify opportunities to increase international student presence through international recruitment and engagement activities and external support organizations.

• Assist the Directors with student engagement activities, focusing on document collection and application completeness.

• Support Global Engagement’s international recruitment and engagement efforts by participating in promotional events, fairs, tours, and related activities, virtual and in-person.

• Work with the Global Engagement team to achieve international student recruitment goals and overall international strategy across the System.

• Ensure accurate reporting and tracking of international student activities in the CRM system, including gathering, tracking, and reporting of data.

• Examine current international admissions, recruitment and engagement processes, focusing on process improvements and best practices for continuous improvement.

• Ensure complete and accurate reporting of all international activities in the CRM system.

• Communicate with college admissions teams regarding student pre-departure briefings and orientations.

• Serve as international liaison to the System’s international student organizations.

• Perform other job-related duties as assigned.

• Bachelor’s degree required; TEFL or TESOL certification a plus.

• Three or more years of direct experience working with international education programs, international student services and/or higher education administration within a multi-cultural environment.

• Two or more years of direct experience successfully working with international agents.

• Proven ability to monitor and evaluate the success of activities and report appropriately.

• Comprehensive knowledge of the student recruitment landscape as it pertains to The Community Solution…