Coor-Academic Srvcs; CWBC-PT

COORDINATOR, ACADEMIC SUPPORT SERVICES (CWBC) – PT

DALEY COLLEGE

Daley College’s Arturo Velasquez Institute (AVI), in collaboration with the Chicago Bilingual Nurse Consortium (CBNC) established a Welcome Back Center to assist internationally educated healthcare professionals in continuing their professional careers in the U.S. and bridging their professional practice in Illinois. The Welcome Back Center (WBC) at Daley College expands CBNC’s work with internationally educated healthcare professionals and is part of a national network of international healthcare workers assistance centers.

The WBC provides information and resources to people who have received their formal education and training in a health field outside of the U.S., who live in the center’s respective state/area, and who would like to enter the healthcare sector in the U.S.

A Coordinator of Academic Support Services (PT) coordinates and administers specific services and implements and executes processes in support of non-credit programming for children and adults at Daley’s main campus.

• Facilitates and coordinates the preparation of credit course schedules, working with Deans, administrators, and department chairs to create the courses in Campus Solutions (CS9), make teaching assignments, and initiate the opening of classes for student registration.
• Reviews and processes teaching contracts for full time and adjunct faculty, verifies teaching assignments, and ensures faculty are appropriately assigned to their courses in Campus Solutions (CS9).
• Liaises with Business Office and Human Resources to initiate and ensure the processing of various faculty and academic transactions including specials assignments, certificates of attendance, conference leave and professional development approvals, professional service agreements, and new faculty and Instructor hires.
• Prepares internal and external communications, utilizing various academic systems to update and compile data and various software tools including Excel and PowerPoint to prepare reports and presentations.
• Responds to inquiries and provides information to faculty, staff, and students regarding District and college academic and student policies, guidelines, and/or regulations.
• Assigned to the Office of the Vice President, maintains information and records relative to faculty, teaching assignments, courses, and other academic data. Compiles data and prepares reports as directed.
• Coordinates and administers the faculty credentialing process, compiling and reviewing required documentation against established guidelines. Prepares summary reports for supervisor’s review.
• Administers the student complaint and grade appeal process, serving as a college’s ombudsman and ensuring adherence to formal procedures for the review, response, and timely resolution of student concerns and complaints.
• Maintains the Vice President’s calendar and schedules appointments. Gathers information to prepare Vice President for meetings, including second-level search committee candidate interviews.
• Provides specialized administrative support for the efficient academic management of all instructional programs and major events held at the college.
• Oversees the Professional and Personal Development (PPD) Program and enrollment workflow operations, collaborating with Admissions, Registrar, and other college administrators to plan and schedule PPD offerings during student registration.
• Assists prospective students inquiring about PPD classes; provides course information; completes registration cards to register students. Responds to students’ complaints, working with students, instructors and college administrators to resolve problems.
• Plans the schedule of PPD classes for each term, reviewing past enrollment trends and student/community needs to determine class offerings for upcoming terms.
• Schedules PPD courses in Campus Solutions (CS9) for student registration, entering class section, course description, room assignment, instructor, and course fee; ensures classes are scheduled sequentially and logically.
• Prepares and processes instructors’ contracts for each term; calculates instructors’ rate of pay…