Family Advocate

Christopher House (CH) seeks a Family Service Worker who understands the importance of a parent as their child’s first teacher and is excited to partner with parents to maximize their child’s success in school, workplace, and life.

Christopher House is a family of schools that closes the opportunity gap ‘with a continuum of schools through personalized learning and immersive family support starting  operate accredited early learning, elementary, and out of school time programs grounded in research-based curricula and high-quality instruction.

The Family Advocate is a member of the Family Support Services department who will partner with families through a collaborative family engagement framework and strengths-based practice. Through this shared responsibility, staff, families and children build positive and goal-oriented relationships.

Commitment to Excellence

Achievement & Perseverance

Respect & Compassion

Equity

• Education begins at birth and continues throughout life, with parents as their children’s first teachers.
• Home environments nurture literacy, achievement, and children’s success.
• Parents have high standards and set high expectations for themselves, their children, and children’s schools.
• Evaluations and program improvements are data driven.
• Parents and staff work together to continuously evaluate and improve programming.
• Programs develop collaborative relationships with parents and school educators.
• Education includes the development of creativity and perseverance and is multi-disciplinary to foster each child’s unique strengths and interests.
• Develop independent, creative, life‑long researchers, education includes curriculum designed to help scholars develop socially and emotionally as well as cognitively.
• Diversity is celebrated and explored so that learners develop broad perspectives on life and learning.

Family Advocate

Uptown

Associate Director of Family and Community Engagement

Non
- Exempt

Site Director, Eligibility Coordinators, Teachers, School Nurse, and other support staff.

• Build comprehensive relationships with Christopher House Families and team members.
• Provide holistic support services for families and children.

• Support families and caregivers as they navigate their children’s educational journey.
• Ensure families participating in the ECDS program receive integrated, timely, appropriate, and comprehensive services based on individual family assessments and parent/advocate relationships.
• Provide continuous updates and communication to families
• Provide services that are culturally sensitive in a respectful manner, always ensuring client confidentiality.
• Assist in the planning and implementation of a successful recruitment action plan to achieve the site’s full enrollment.
• Plan, facilitate and participate in community events to promote Christopher House’s programs and services.
• Maintain health records, complete required paperwork. Communicate requirements to parents; ensure all health and dental records are obtained in a timely manner.
• Complete Family Assessments, Family Partnership Agreements, Holiday Program applications, referrals for services, etc.
• Provide case management services to families including assistance and referrals, i.e. emergency services, health/nutrition/dental referrals, etc.
• Collaborate with families in accessing community services that meet their needs, circumstances and interests including following up with parents to ensure that services are received.
• Maintain accurate records, including multiple databases as well as paper files (databases include Salesforce ECM and CSD CARES), as required by funding agencies and maintain compliance with funder’s requirements.

• Strong alignment with Christopher House’s Values and Mission.
• Effective communicating skills with people of diverse cultural, socioeconomic and educational backgrounds.
• Strong work ethic, coupled with a proactive problem‑solving approach.
• Strong organizational skills and the ability to set priorities, organize time efficiently and handle multiple…