Student Financial Aid Counselor

Location: Onsite, Chicago Campus

Job Type: Full-Time

Compensation Range: $45,000 - $49,000 USD Annually

The compensation above is the estimated hiring range for this position. Final offers are determined based on a variety of factors including skills, experience, qualifications, internal equity, and other job-related considerations.

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What You Will Be Doing

The Student Financial Aid Counselor's primary objective is to be responsive to students, parents and other key constituents and provide high customer service in helping families navigate the various financial aid processes while ensuring accurate and timely processing that meets federal and state guidelines.

Essential Functions

Reasonable accommodation may be provided to enable individuals with disabilities to perform the essential functions of the position.

• Counsels and advises students and families regarding all facets of the financial aid process, including financial aid eligibility for federal and institutional financial aid and the associated application
• Advise families and current/prospective students on various options to meet educational expenses.
• Assists and advises students and families with questions regarding student account charges, billing, payment options, financial aid refunds, and refunds of charges for dropped or withdrawn
• Maintains a thorough understanding of need analysis and student financial aid
• Completes review for verification
• Award institutional scholarships and private
• Collects and evaluates unusual circumstance documentation or information provided by the student.
• Processes federal documents for C code resolutions, SAP and scholarship
• Utilize software and other technology necessary to perform
• Supports all day-to-day operations of the Student Enrollment Services by promoting the institute's cultural values and maintaining a general knowledge of MBl's programs and operations to direct students to appropriate
• Attend training to maintain relevant knowledge of all federal regulatory requirements affecting
• State of Illinois MAP Grant
• Performs other duties as assigned

Minimum Requirements

• Experience in financial aid administration.
• Experience with Microsoft Office software (especially Excel) and enterprise
• Effective communication and interpersonal
• Commitment to a student-centered, collaborative
• Ability to interpret, apply and explain policies, procedures and regulations regarding financial
• Excellent written communication
• Able to multi-task, prioritize and manage time
• Authorized to work legally in the US without sponsorship

Preferred Requirements

• Experience in financial aid administration in a private college setting.
• Bachelor's degree.
• People Soft Campus Solutions experience.

Work Environment/Conditions

Moody Bible Institute is a Christian-based Higher Education and Media Ministry. We exist to equip people with the Truth of God's Word. If you are mission-minded, and have a servant's heart, join us as we look to further impact the Kingdom of God.

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

This is a full-time position:
Monday through Friday, 8:00 a.m. to 4:30 p.m. This role is expected to be onsite four days a week during the school year.

Travel is expected in order to attend trainings once or twice a year.

Additional Information

Moody Bible Institute is a Christ-centered, multicultural community that values and seeks faculty and staff who are committed to diversity, work effectively with diverse populations, and engage others in ways that honor our rich cultural mosaic and biblical foundation. Candidates must align with MBI's Christian identity. Employees are expected to sign a Statement of Faith and adhere to the Community Standards.

We comply with all applicable laws pertaining to nondiscrimination on the basis of race, color, national origin, sex, age, disability, and any other applicable legally protected category. As a religious institution, we have the right to, and do, require that employees hold beliefs consistent with our Doctrinal Statement and conduct themselves in a manner consistent with our religious beliefs, as explained in our Community Standards.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.