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Coordinator, Second Programs

Job in Chicago, Cook County, Illinois, 60290, USA
Listing for: Chicago Transit Authority
Full Time position
Listed on 2026-01-14
Job specializations:
  • Education / Teaching
    Education Administration
  • Management
    Education Administration
Job Description & How to Apply Below
Position: Coordinator, Second Chance Programs

PRIMARY RESPONSIBILITIES

Program Development/Coordination:

o Contributes to the strategic planning, content development and implementation of the Second Chance Programs.

o Creates and executes the Second Chance Programs policies, procedures and safety standards.

o Conducts work site visits, during all shifts, to provide guidance and support to program participants and to ensure ongoing case management.

o Develops and coordinates other projects and programs. This includes developing program goals, objectives, timelines and the development, the organization, coordination, facilitation, and implementation of programs.

o Performs administrative duties related to the development, execution and marketing of the Second Chance Programs.

o Coordinates participant referrals from social service agency partners and assesses job employability training based on Second Chance Programs requirements and qualifications.

Partnership Development/Relationship Building:

o Meets with social service agencies, key stakeholders, internal partners, external partners, and end users to define operations' requirements and procedures.

o Participates in recruitment opportunities such as job fairs, resource fairs, correctional institution visits, community events and networking events.

o Conducts work site visits, during all shifts, to provide support to supervisors.

o Works with supervisors to coach, mentor and prepare Second Chance Programs participants for placement into permanent employment opportunities.

o Coordinates with Human Resources on temporary and permanent hire opportunities for the Second Chance Programs participants.

o Assists with Second Chance Programs partnership recruitment, on boarding and off boarding process.

Data Management:

o Prepares and maintains program data to produce weekly and monthly reports regarding the Second Chance Programs to be distributed externally and internally throughout the Authority.

o Maintains updated records for the Second Chance Programs and participants.

Program Evaluation:

o Evaluates and updates the Second Chance Programs daily while coordinating the intervention and maintenance of their respective deployment cycles.

o Executes long term strategic planning that aligns with department goals, vision and objectives by anticipating challenges and leveraging available resources.

o Audits current and historical program files and data for analysis, communication and reporting.

o Contributes to the strategic planning and implementation of program and partnership evaluations.

Coaching/Training and Professional Development:

o Attends meetings, seminars, conferences, or webinars, as well as research community events, articles, books, and websites to regularly obtain updated information and other relevant resources for the Second Chance Programs.

o Assists with facilitating workshops, orientations, professional development, career pathing and coaching for Second Chance Programs participants.

o Delivers stand up marketing, orientation, and training presentations as necessary to a variety of audiences; presents information using a variety of instructional techniques or formats, such as role playing, simulations, team exercises, group discussions, videos, or lectures.

• Performs related duties as assigned.

MANAGEMENT RESPONSIBILITIES

Reporting to this position are the following jobs:

Job Title

• Second Chance Programs participants

CHALLENGES

• Ensuring adequate support and supervision is maintained for all individuals participating in Second Chance Programs throughout various Authority locations.

• Ensuring that criteria for special programs meet Authority and partner expectations.

• Maintaining communication internally and externally with various outside agencies.

EDUCATION/EXPERIENCE REQUIREMENTS

• Bachelor’s Degree in Social Work, Sociology, Criminal Justice, Education or professional designation in a related field, or a combination of education and experience related to this position.

• Three (3) years of experience working in or with a social service agency.

• Experience working with individuals with barriers to employment.

• Experience developing and implementing trainings, workshops, meetings, and other…

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