Community Standards Coordinator

Summary

The Community Standards Coordinator has primary responsibility for working with the student conduct process, providing support to students facing a range of challenges including but not limited to issues related to regulating behavior and managing conduct, and serve as a role model for, and advise a wide variety of students. The Community Standards Coordinator will help plan and provide a variety of interventions, referrals and follow up services, maintain accurate and professional case records and provide outreach and education about these services to the campus community.

The Community Standards Coordinator provides support to the Dean of Students and serves as a member of the Student Life team, who are committed to creating a campus community where all are welcomed, supported, and safe. The Community Standards Coordinator supports case management for students, families, and guests interacting with the Dean of Students office, assists with crisis response, serves as a lead member of the Care Team, and provides leadership in the process of educating students on the Code of Student Conduct and the behavioral standards of the campus community.

• Educate about and enforce community standards: Follow protocols that facilitate prompt and thorough follow-up on all reports (general incident reports, bias concerns, grievance complaints) with effective and professional record-keeping. Serve as a primary administrative hearing officer for student conduct violations. Maintain accurate and up-to-date records in Maxient.
  
• Maintain and support the student conduct process and procedures: Provide leadership within the student conduct system by coordinating hearing panels, meeting with students and families, and participating in and/or monitoring investigative processes. Serve as investigator in bias or Title IX complaints, completing annual trainings and/or certifications as needed. Ensure accurate and professional record keeping as it relates to student conduct investigations, hearings, and sanctions.
  
  Recruit and train hearing panelists and administrative hearing officers, create and/or revise hearing materials, make updates to the student conduct database, and serve in other conduct-related roles as appropriate.
• Support student-care initiatives: Serve as a lead member of the Care Team. Assist the Dean of Students and other staff with outreach and response to reports of student concern. Document all case management concerns, issues, and follow up in the Maxient case management system.
• Program Support: Provide support to the Bias Incident Response Team (BIRT) through student intake or with the investigative process. Assist with the training of staff members and student paraprofessionals to respond appropriately to emergency, crisis and other difficult student situations and to document follow-up promptly and effectively. Intervene with students and/or parents in a variety of highly emotional or tense situations in an effort to stabilize or resolve before escalating to the Dean of Students.
  
  Represent Student Life at admission visit days, orientation programs, and in other on-and-off campus settings.
• Education outreach and student mentoring/advising: Provide education and support to students, faculty, and staff to help recognize and respond to students in distress or crisis, national/local trends in student health and success, and issues related to student academic or personal concerns. Create and mentor team of students who serve as peer-mentors or peer-educators on topics related to personal wellness, campus resources, and compliance/community standards.
  
  Collaborate with Student Involvement staff, Counseling Center staff, and other campus partners in outreach activities, as appropriate. May include service on departmental, Division, University or ad-hoc committees, advising student organizations, projects, or other duties as assigned.
• Routine Responsibilities: Support the operations of the student life office which facilitates daily inquiries, requests, and concerns from students, employees, families, and others, whether in-person, via email, or via phone call, and work to route those to the best person/office at SXU for proper resolution. Support student activities and events with some after hours participation. Work with the SLP on Call team to coordinate and provide ongoing training for paraprofessional staff.
• Duty Responsibilities/Student Life Professional on Call
• Serve in an evening and weekend duty rotation system over 10 months. While on call, serve as a resource to University Housing Staff and Public Safety. The Student Life Professional on Call is expected to remain on campus or be within 15 minutes of campus.
• The Student Life Professional on Call will carry a duty mobile phone and respond to all calls.
• The Student Life Professional on Call will follow duty procedures and notify appropriate staff members regarding situations that impact the University community/ residence halls…