Director of Enterprise Systems

Home to WBEZ and the Chicago Sun-Times, Chicago Public Media is the largest local non-profit news organization in the country. WBEZ and the Chicago Sun-Times serve more than 2 million people weekly across broadcast, print, and digital platforms. As a mission-driven organization, we aspire to become the essential and most trusted news source that Chicago turns to each day for understanding the people, events, and ideas that shape our community.

WBEZ is home to local and national news programming as well as a growing portfolio of popular podcasts. WBEZ serves the community with fact-based, objective news and information, and its award-winning journalists ask tough questions, dig deep for answers and expose truths that spark change and foster understanding. WBEZ is supported by
77,000 members
, hundreds of corporate sponsors and major donors. In 2024, Chicago Public Media won 33 national and local awards including from the National Headliner Awards, National Association for Black Journalists, Public Media Journalists Association, Radio Television Digital News Association, Chicago Headline Club, Chicago Journalists Association, Media for a Just Society, and the Richard H. Driehaus Foundation.

Chicago Sun-Times is Chicago’s oldest continuously published daily newspaper serving Chicago and is known for its hard-hitting investigative reporting, in-depth political coverage, timely behind-the-scenes sports analysis, and insightful entertainment and cultural coverage. Chicago Sun-Times is the winner of eight Pulitzer Prizes and countless other awards. In recent years, the Sun-Times has focused on a digital transformation to deliver its news and content to a growing digital audience.

Most recently, the Sun-Times dropped the paywall on  to expand access to its journalism, and shifted to a community-funded digital membership program supported by voluntary member donations.

Chicago Public Media believes independent journalism is essential to a well-functioning democracy and access to fact-based, objective news and information is a right of every citizen. We serve the public interest by creating diverse, compelling content that informs, inspires, and enriches. We connect diverse audiences and help them make a difference in the community, the region and the world. And, we employ 300+ staff who want to belong to an organization that inspires, supports, and challenges them to do their best work.

For more information, please see the Chicago Public Media Annual Report.

Chicago Public Media is seeking a Director of Enterprise Systems to lead the modernization, integration, and long-term strategy of the technology platforms that power our audience relationships and revenue growth. This role sits at the intersection of systems architecture, data strategy, operational design, and digital transformation — and is ideal for someone who can move fluidly between hands‑on technical execution and high‑level strategic planning.

You will help build and maintain the next generation of our CRM, eCRM, fundraising, subscription, and data systems — guiding the organization toward a unified, scalable, and future‑ready infrastructure. You will be instrumental in reducing silos, elevating data maturity, and ensuring Chicago Public Media stays on the cutting edge of how we engage and serve audiences across both WBEZ and the Chicago Sun‑Times.

• Modernize and unify all CRMs, donor, subscription, and audience platforms.
• Develop a cohesive systems roadmap to streamline data flow across key departments (Membership, Development, Subscription, Marketing, Product).
• Act as a hands‑on technical leader for scoping, troubleshooting, and building necessary integrations.
• Implement scalable architectural patterns, APIs, and automation for future‑proof infrastructure.

• Oversee the systems and workflows that power donations, memberships, and subscriptions.
• Reduce manual workarounds and operational bottlenecks; implement automation, data governance practices, and efficient processes that support revenue growth.
• Partner with Membership, Development, and Marketing teams to enable…