Instructional Designer

Job summary The Instructional Designer partners with Learning & Development leaders, lead and senior designers and subject matter experts to design, develop and deliver enablement that supports CDW strategies and business goals. This role applies instructional design best practices and modern learning technologies, including generative AI, across a range of modalities, and helps coordinate assigned programs from needs analysis through launch and evaluation.

It’s a great fit for a designer with hands-on experience who is eager to grow their craft through coaching, feedback and a wide variety of projects.

What you’ll do Partner with stakeholders and subject matter experts to assess needs and translate business requirements into performance and learning objectives

Design and develop learning content across modalities, including instructor-led and virtual classroom, eLearning, video, microlearning and performance support, applying adult learning principles

Design and develop learning content using key learning tools and platforms such as, but not limited to, Articulate 360, Synthesia and Brainshark Design and develop customer facing support materials that allow for effective collaboration with SME and stakeholder input and alignment on enablement content

Develop curriculum proactively and just-in-time to support business strategies, product launches and process changes

Coordinate assigned programs, including project plans, timelines, stakeholder communications, train-the-trainer sessions, and participant and facilitator materials

Use generative AI tools responsibly to accelerate design and development, validating outputs for accuracy, bias and alignment with CDW standards and data-protection policies

Build accessible, inclusive learning that meets accessibility standards and CDW brand guidelines

Develop fair, accurate assessments and measure program effectiveness using learner data and feedback; recommend and implement enhancements

Partner with subject matter experts to keep content current, and maintain content in the learning management system

Recommend performance solutions, including non-training options, based on effectiveness, quality and cost/benefit

Up to 10% travel

What we expect of you Minimum basic requirements

Bachelor’s Degree or 3 years work experience as an Instructional Designer.

Preferred skills, experience, and qualities needed Hands-on experience with an instructional design project from needs analysis through implementation (portfolio or work samples encouraged)
Working knowledge of adult learning theory and instructional design models (e.g., ADDIE, SAM)
Familiarity with eLearning authoring and media tools (e.g., Articulate 360, Camtasia, Vyond, Synthesia, Adobe Creative Cloud) and learning management systems

Familiarity with generative AI tools in a business setting, ideally applied to instructional design, including writing prompts, evaluating outputs and using AI within privacy and security guidelines

Familiarity with accessibility standards and inclusive design practices

Experience working with subject matter experts to build sales, consulting and technical skills; knowledge of the technology industry is a plus Background in education, adult learning, writing or a related field

Strong project coordination, planning and organizational skills, with the ability to balance multiple priorities and meet deadlines

Excellent written, verbal and presentation skills, with the ability to work effectively with stakeholders at all levels, including senior leadership

Strong attention to detail and problem-solving skills, with the ability to work independently on assigned projects and openness to feedback

This position sits under Revenue Operations. Pay range: $70,000.00 - $97,200.00, depending on…