Clinical Informatics Trainer

Location: Chicago Compensation: Contractor- 2-year contract

Clinical Informatics Trainer Consultant

Oracle Health EHR (Cerner) Clinical Informatics Trainer

Think Tank IT, Inc.

Location: Chicago Compensation: Contractor- 2-year contract

Clinical Informatics Trainer Consultant

Oracle Health EHR (Cerner) Clinical Informatics Trainer

The Clinical Informatics Trainer prepares and delivers effective learning solutions for clinical end users (i.e., nurses, unit clerks, nursing assistants, ancillary clinicians and physicians) on-site at various locations throughout Cook County Health (CCH) on subjects related to the Electronic Health Record (EHR) system.

Works with all end users to improve functionality, introduce new programs, and conduct orientation for new EHR users.

Conducts training utilizing delivery methods to include classroom, unit-based instruction, eLearning, web-based training and one-to-one coaching sessions.

• Partners with members of the clinical operations team, those responsible for revenue cycle training, Clinical Informatics staff, and information systems personnel to assess the learning needs and develop appropriate learning opportunities to improve utilization and effectiveness of the EHR system.
• Develops and maintains training resources including course materials, handouts, participant guides, eLearning, webcast, competency assessments, and other learning resources as needed. Updates based on feedback, workflow changes and system changes.
• Analyzes and selects best training method(s) based on audience, desired change, complexity of material, and desired outcomes.
• Delivers training to the end users in a classroom, unit environment, eLearning, web-based training, or one-to-one coaching sessions.
• Participates in unit and integrated testing including updating of test scripts, as needed.
• Develops competencies and assessments to ensure desired actions and functionality are demonstrated. Updates based on feedback, workflow changes and system changes.
• Works with Information Systems to ensure that the training domain is functioning correctly.
• Completes trainer curriculum, including courses in training delivery, instructional design, training templates, eLearning and webcasting.
  
  Applies knowledge to meet training standards.
• Creates and maintains instructor guidelines for HER workflows on respective applications.
  
  Ensures procedures match training materials and actual processes/workflows.
• Ensures build is correctly incorporated into all training environments.
• Works toward certification requirements for staff, as directed.
• Travels to various sites throughout CCH to support on-site end user training.
• Performs other duties as assigned.

• Bachelor’s degree from an accredited college or university
• Three (3) years of experience conducting electronic health record (EHR) training
• One (1) year of experience providing end-user Oracle Health EHR (Cerner) training
• Advanced proficiency in using Microsoft Office Word, Excel, and Power Point
• Position requires local travel for which the employee must possess a valid driver’s license and insured vehicle or otherwise provide an acceptable and reliable means of transportation
• Must be able to work flexible hours

• Prior experience or training on software to develop web-based training, i.e. Adobe Captivate
• Prior coursework in adult learning theories and strategies

• Knowledge of Oracle Health EHR (Cerner) system, LCD projector
• Working knowledge of clinical terminology and hospital or medical office operations
• Excellent verbal and written communication skills necessary to communicate with all levels of staff and a patient population composed of diverse cultures and…