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Lead Instructional Designer

Job in Chicago, Cook County, Illinois, 60290, USA
Listing for: CO1000 CDW, LLC
Full Time position
Listed on 2026-11-05
Job specializations:
  • Education / Teaching
    Training Instructor / Specialist, Learning & Development Specialist
Salary/Wage Range or Industry Benchmark: 114000 - 159000 USD Yearly USD 114000.00 159000.00 YEAR
Job Description & How to Apply Below
What You Will Do
  • Lead program management for complex learning and enablement initiatives from needs assessment through implementation and evaluation, including prioritization, instructional design, stakeholder communications, and measurement of outcomes.
  • Consult, collaborate, and partner with cross-functional stakeholders to define business requirements and translate needs into organizational improvement solutions.
  • Research and apply instructional design, enablement, AI-enabled learning, project management, and industry best practices to improve team processes and organizational effectiveness.
  • Lead multiple concurrent initiatives, applying project management best practices to drive stakeholder alignment, governance, resource coordination, risk and dependency management, accountability, and successful delivery of business outcomes.
  • Effectively measure and assess learner skills, client satisfaction and business impact related to provided services.
  • Establish strategies for addressing gaps. Advise on methods and approaches to reinforce skills.
  • Write and present recommendations, project proposals and business reviews for internal executive audiences.
  • Mentor and coach instructional design team members while providing thought leadership on instructional design best practices, AI-enabled workflows, and innovative learning technologies to build organizational capability.
  • Evaluate, select, and partner with external vendors or contractors to build or tailor materials to meet CDW-specific needs when necessary.
  • Continuously develop instructional design and project management skills based on leading edge concepts and technology.
  • Design and develop innovative learning experiences using modern learning technologies, AI-enabled development tools, and emerging design approaches to increase development efficiency while maximizing learner engagement, skill development, knowledge retention, and business impact.
  • Manage and maintain curriculum review, content governance, and lifecycle management processes with subject matter experts to ensure content remains current, relevant and aligned to business priorities.
  • Identify opportunities for continuous program improvement and establish business case recommendations for changes.
  • Ability to travel up to 10%.
What We Expect of You
  • Bachelor's Degree or equivalent work experience.
  • 7 years' experience as a CDW coworker or 7 years' work experience in instructional design or related field.
  • Current, in-depth knowledge of learning technologies, AI-enabled development tools, instructional design best practices, adult learning theory, evaluation methodologies, and industry trends.
  • Depth and/or breadth of expertise in instructional design, adult learning theories and evaluation methodologies.
  • Demonstrated instructional design and project management experience with a successful track record of increasing learner knowledge, performance, effectiveness, and business outcomes.
  • Proven ability to lead multiple complex initiatives, balancing competing priorities, adapt to changing business needs, and meet project timelines and stakeholder expectations.
  • Interpret internal and external business challenges and recommend best practices to design training solutions to solve issues.
  • Impact the achievement of customer, operational, project, or service objectives; work is guided by functional objectives.
  • Communicate complex concepts; anticipate potential objections and influence others to adopt a different point of view.
  • Demonstrated time management skills.
  • Strong organizational skills and attention to detail.
  • Demonstrated ability to build and maintain productive and collaborative relationships cross-functionally.
  • Proficient in Microsoft Office applications, collaboration platforms, learning management systems,…
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