Senior Training Consultant

The Senior Training Consultant of Implementations is a fully qualified, experienced training professional responsible for independently assessing diverse client and business learning needs; designing and delivering effective virtual, in-person, and recorded training; and evaluating outcomes against business objectives. The role applies complete knowledge of training principles and practices to resolve a wide range of learning issues, adapt established approaches, and recommend improvements to training content, delivery methods, and supporting processes.

The Senior Training Consultant serves as a subject matter resource for assigned solutions, supports onboarding and development of less experienced team members, and advises internal and external stakeholders on difficult training matters without direct supervisory responsibility.

• Apply complete knowledge and full understanding of training principles and practices to resolve a wide range of learning and performance issues in creative and practical ways.
• Work on problems of diverse scope by evaluating identifiable factors, interpreting qualitative and quantitative information, and selecting an appropriate course of action based on limited information and precedent.
• Serve as a subject matter resource for assigned solutions or training programs; support onboarding, coach less experienced team members, and provide peer review and knowledge sharing without direct supervisory authority.
• Build and enhance relationships with senior internal and external partners to assess and clarify
• performance training needs, consult product and operational subject matter experts, identify appropriate learning resources and contacts, resolve mutual problems, and advise stakeholders on difficult learning matters.
• Work independently, adapting established approaches and determining appropriate methods for assigned training initiatives; seek review at critical points.
• Analyze qualitative and quantitative training data, identify root causes and improvement opportunities, and synthesize findings and recommendations in clear presentations and other deliverables.
• Design, develop, and maintain and govern course materials, teaching aids, assessments, and multimedia learning solutions using established instructional design principles and training best practices; align learning paths to audience needs and provide clear enrollment and completion guidance.
• Manage multiple assignments independently and adapt existing methods to resolve varied training design and delivery issues while meeting deadlines and quality standards.
• Select and deploy appropriate feedback and assessment methods; interpret results to evaluate curriculum effectiveness and recommend improvements.
• Track and interpret training outcomes, learner progress, completion, adoption and stakeholder feedback; communicate findings, risks and recommendations, and ensure learning solutions remain aligned with business, client and implementation objectives.
• unusual individual and organizational barriers to learning, determine root causes, and facilitate appropriate interventions or variations in approach.
• Advise learners, clients, and internal partners on difficult training matters and exercise judgment to adjust content, delivery, or supporting resources based on audience needs.
• Lead technology-based and multimedia-centered training initiatives for technical and nontechnical audiences, including training implementation planning, role-based curriculum alignment learner communications, stakeholder readiness, live facilitation, recordings, and post-session support; adapting communication style to audience knowledge and stakeholder needs.
• Translate complex technical concepts into clear, practical learning experiences and use persuasion to gain stakeholder alignment on recommended training approaches.
• Recommend improvements to training processes, templates, tools, and delivery standards based on outcome data, learner feedback, stakeholder input, and observed trends.
• Complete all responsibilities as outlined in the annual performance review and/or goal setting.
• Complete all special projects and other duties as assigned.
• Must be able to perform duties with or without reasonable accommodation.

This job description is intended to describe the general nature and level of work being performed and is not to be construed as an exhaustive list of responsibilities, duties and skills required. This job description does not constitute an employment agreement…