Field Service Engineer, Clinical Lab Automation + Robotics; Path to Senior FSE

Hospital and reference labs use automated systems to process patient samples around the clock. When one goes down, patient results wait, and you're the engineer who gets it back up.

Our client is an established global manufacturer of lab automation and diagnostic products. Its field engineers work across electrical, mechanical, robotic and software systems instead of one narrow part, with real training and a clear path to senior field service roles.

• Hands-on troubleshooters who would rather be at a customer site than behind a desk
• People who stay calm and courteous when a lab manager needs the system back up now
• Anyone comfortable suiting up in PPE and working around biohazards in a clinical lab
• Early-career field service engineers and technicians who want to grow into senior roles
• Not for you if you want a fixed 9-to-5 or need to sleep in your own bed every night.

• Set up new automated lab systems at customer sites and get them running
• Keep installed systems healthy with scheduled maintenance, calibrations and safety checks
• Track down and fix electrical, mechanical, robotic and software faults, often straight from the schematic
• Coach lab teams on running their equipment well
• Keep clean records on every visit, and own uptime and customer satisfaction on your accounts

• A technical foundation in electronics or electromechanical systems, from an associate's degree, a technical program, or equivalent hands-on experience
• Real hands-on time with robotic, electronic or electromechanical equipment, and you can work from a schematic
• A customer-service mindset, clear on the phone and in writing, and steady in person
• Most of your week is spent at customer labs across the region, sometimes on short notice, with some evening, weekend and holiday work
• The work is physical, with heavy lifts, long stretches standing or on the road, and time working in cramped spots
• Authorization to work in the US without visa sponsorship
• Field service experience on lab automation, clinical analyzers or other diagnostic or medical equipment
• Basic networking and PC connectivity skills

• Base pay: $36 to $39 per hour, based on experience
• Paid time off and sick days, a 401(k) with a company match, and health coverage
• Eligible for a discretionary performance bonus
• Full-time, field-based out of the Chicago area

Pave Talent and our client are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable law.