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Hybrid Escalation Engineer - Production Diagnostics

Job in Chicago, Cook County, Illinois, 60290, USA
Listing for: Albiware Inc.
Full Time position
Listed on 2026-10-17
Job specializations:
  • Engineering
    Systems Engineer
Salary/Wage Range or Industry Benchmark: 95000 - 135000 USD Yearly USD 95000.00 135000.00 YEAR
Job Description & How to Apply Below

Albiware Inc. seeks a software engineer to troubleshoot and resolve complex production issues, coordinating with engineering and product teams on escalations and systemic problems. You will build tools, scripts, and docs to speed support workflows and reproduce defects for rapid resolution.

The role emphasizes diagnostic design, hotfix testing, and clear communication of findings to customers and stakeholders, with a strong focus on knowledge management and documentation.

Consider building your career as a Hybrid Escalation Engineer
- Production Diagnostics at Albiware Inc.

We are seeking a motivated Hybrid Escalation Engineer
- Production Diagnostics to join Albiware Inc. in Chicago, IL, United States.

The Hybrid Escalation Engineer
- Production Diagnostics position in the IT & Technology, Engineering field is open for applications.

We have an opening for a Hybrid Escalation Engineer
- Production Diagnostics in Chicago, IL, United States within IT & Technology, Engineering.

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