Director of AI-Driven Servicing & CX Design
Listed on 2026-11-06
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Engineering
AI Engineer (Applied/Software), Creative Design / Digital Art
Expedia Group is seeking a Director/Principal of Product Design – Servicing to own the design direction for AI-powered servicing and CX experiences globally. This senior IC role shapes complex moments, partners with Product, Engineering, Research and Data Science, and drives scalable design systems across brands and channels.
You will translate advanced AI capabilities into human-centered experiences, mentor teams, and elevate design standards while aligning with Expedia’s AI strategy.
We are seeking a motivated Director of AI-Driven Servicing & CX Design to join Expedia, Inc. in Chicago, IL, United States.
Join us at Expedia, Inc. as our next Director of AI-Driven Servicing & CX Design in Chicago, IL, United States.
We are currently recruiting a Director of AI-Driven Servicing & CX Design for our team in Chicago, IL, United States.
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