Repair Engineering Tech, Senior

At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges. Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose.

Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve. You’ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about—locally and globally. Come make an impact every day at Zebra.

This role provides repair services and solutions of customer equipment. Perform modular and limited component level repair of Zebra devices under service contract in workbench environment. Load and test software applications and operating software. Use small hand tools. Demonstrate good soldering skills. Possess an understanding of application loading of devices, network, and basic PC skills. Ability to perform duties as back-up for Team Lead as required.

• Provides repair services and solutions of customer equipment with minimal supervision.
• Provide input & feedback helping to improve the efficiency and accuracy of the repair process.
• Performs tasks associated with evaluating and validating customer complaint information, repair history, and contract entitlements.
• Troubleshoots quickly and accurately based upon information given, observations, and/or product knowledge.
• Performs work method analysis and develops best practices for a variety of operations along with setting standard work times.
• Analyzes data and trends associated to repeat repairs with ability to implement corrective actions.
• Ensures that the test equipment, devices under test, and the testing environment are correctly maintained such that test results are not compromised with full understanding of maintenance and calibration programs.
• Regularly contributes ideas and supports the implementation of continuous improvement action items.
• Train depot repair technicians on product repair and engineering changes
• Strong knowledge of Zebra products and repair processes.

• Minimum Education:
  
  High School or equivalent, Associates Degree a plus
• Minimum Work Experience (years): 3+ years
• Key Skills and
  
  Competencies:
  
  Knowledge in the areas of electronics, mechanical and/or software.
• Experienced repair technician.
• Knowledge of computers, Test equipment, networking.
• Work Independently.
• Possesses leadership potential.

Zebra is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability and protected veteran status, or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at workp We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

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In addition to base pay, Zebra offers this role the opportunity to earn a performance-based annual cash incentive, at a target equal to 5% of base pay, in accordance with the terms of the…