Parking and Transportation Ambassador; Seasonal

Parking and Transportation Ambassador (Seasonal)

Join to apply for the Parking and Transportation Ambassador (Seasonal) role at Chicago Cubs.

Job Title:

Parking and Transportation Ambassador (Seasonal)

Department:
Event Operations

Organization:
Chicago Cubs

Reports To:

Senior Supervisor, Parking & Transportation Operations

Location:

Chicago, IL

FLSA Status:
Nonexempt

Compensation:
New associate pay rate $16.75 per hour USD

Our business is a team sport built on creating and delivering memorable experiences around Cubs baseball and other live events.

• Deliver best-in-class customer service to all guests
• Assist guests by scanning parking passes, greeting and directing vehicles towards parking spaces and answering questions about Wrigley Field offerings and policies
• Safely operate golf carts to transport guests to and from assigned parking lots, following all traffic laws and designated routes
• Resolve guest concerns and special requests within the framework provided via the Seasonal Associate Handbook and training while upholding the "Wrigley Field Fan Code of Conduct"
• Promote a safe and enjoyable experience, identify and report inappropriate behavior, safety risks or medical situations through functional hierarchy
• Use knowledge of Wrigley Field and Cubs history to engage fans and guests to deliver exceptional service
• Perform additional responsibilities as needed and as directed by supervisory personnel

Interview & Hiring Timeline: interviews with qualified candidates are anticipated to take place at the end of January and monthly throughout the summer.

• Must be 16 years old or older
• Ability to work outdoors in a variety of weather conditions and effectively adapt to a changing work environment
• Ability to work the minimum number of hours per season (270) including nights, weekends and holidays throughout the year. This averages to be about 45 hours a month

• Option to purchase a discounted meal on event days
• Complimentary off-site parking & shuttle transportation to Wrigley Field on event days
• Exclusive special events for associates
• Professional development & engagement opportunities
• Rewards & recognition programs
• Access to best-in-class facilities including an associate locker room & break room
• Uniform(s) provided at no cost

• Option to purchase a discounted meal on game days
• Complimentary off-site parking & shuttle transportation to/from Wrigley Field on night & weekend game days
• Exclusive special events for associates
• Professional development & engagement opportunities
• Rewards & recognition programs
• Access to best-in-class facilities including an associate locker room & break room
• Uniform(s) provided at no cost
• This job posting includes the anticipated compensation, which reflects the hourly rate or salary range the Chicago Cubs and its affiliates are considering for this role in the specified location(s) as of the posting date. Where anticipated compensation is a salary range, the actual base salary offered within that range will be reflective of the candidate’s skills and experience.

The Chicago Cubs and its affiliates embrace diversity and are committed to building a team that represents all communities. We hold ourselves accountable to include new and different voices in our organization. Everyone is welcome here, and we celebrate what makes each of us unique.

Response Expectations:
Due to the overwhelming number of applications we receive, we unfortunately may not be able to respond in person to each applicant. However, we can assure you that you will receive an email confirmation when you apply as well as additional email notifications whether you are selected to move forward for the position or not. Please note, we keep all resumes on file and will contact you should we wish to schedule an interview with you.

T The Chicago Cubs and its affiliates are an Equal Opportunity Employer committed to inclusion and employing a diverse workforce. All applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, or other legally protected characteristics.