Slot Tech Manager

About Bally's:

Bally's Chicago is the company's newest and most exciting venture—an entertainment destination worthy of the city's world‑class reputation. Located at the historic Medinah Temple, Bally's Chicago spans three floors and over 34,000 square feet of gaming. Guests can enjoy nearly 800 slot machines, 56 table games, two signature restaurants, two main bars, and a quick‑service cafe.

A career with Bally's opens the door to limitless opportunities. As our business continues to grow, we are seeking service‑driven individuals who are eager to build their careers, excel in their craft, and make a real impact. If you're ready to be challenged in a dynamic, fast‑paced environment, Bally's Chicago is the place for you.

As a Manager—Slot Techs, you will be responsible for ensuring efficient technical support is always available. You will ensure the Slot Technical Department operates in a way that enhances guests' perception of Bally's Chicago Casino as an exciting entertainment destination, providing an unparalleled gaming experience. You will strive to deliver excellent service to all internal and external guests and perform all duties in alignment with Bally's Chicago Casino IC's, Illinois Gaming Board policies, and uphold the company's vision, mission, and values.

• Ensure compliance with all ICs and Illinois Gaming Board standards or relevant industry standards during all aspects of work
• Ensure adherence to IC's and the Illinois Gaming Board, Code of Conduct, Internal Rules, and Regulations always

• Ensure development of the annual budget and cost management for the Slot Technical Department
• Plan, organize, and coordinate departmental work, assigning projects and responsibilities
• Assist in planning, developing, and implementing slot game and layout changes
• Focus on staff career advancement through assessments, training, and development programs
• Oversee the efficient operation, maintenance, and repair of all slot machines
• Troubleshoot and repair slot machines and equipment, including circuit boards
• Perform initial setup, repairs, preventative maintenance, and floor repairs for slot machines
• Monitor players for improper use or cheating, reporting incidents to management and security
• Be responsible for supervising and managing staff in the Slot Technician department
• Perform any other tasks assigned

• Bachelor's Degree or equivalent education required
• Minimum 5 years in slot machine management in a casino environment
• Demonstrates in‑depth knowledge of gaming equipment setup and repair of electrical, electronic, and mechanical components, with recent hands‑on experience
• Ensures high standards of service, fostering a quality‑focused workforce and motivating by example with energy and enthusiasm
• Possesses a solid understanding of slot technical operations, including inventory control, ACSC, and staff development programs
• Adapts to work various shifts, ensuring adherence to company policies and maintaining a professional appearance

• Competitive Salary with annual performance reviews
• Comprehensive health coverage plan that includes medical, dental, and vision
• 401(K) / Company Match
• Access perks and childcare discounts
• $7 daily employee parking garage
• Target salary: $80,000.00/yr.

Bachelors (required)

Minimum 5 years in slot machine management in a casino environment (required)

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.