Special Events Attendant
Listed on 2026-01-12
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Entertainment & Gaming
Customer Service Rep
Job Description
Special Events Attendant
• Chicago, IL
Overview
SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout‑free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.”
We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe.
Today, we are reinventing parking. Because it’s important, it’s everywhere and it impacts everyone. Tomorrow, we will power checkout‑free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable – giving us back our most valuable asset, time.
Responsibilities
- Courteously assist customers by answering any questions they may have courteously.
- Deliver quality customer service, receive customer payment for parking services, and facilitate traffic flow through the gate.
- Arrive at work every scheduled day on time and in a neat and clean uniform.
- Give directions and be knowledgeable of surroundings to inform customers of various locations in the city.
- Control traffic at entrances and exits as needed.
- Report any known accidents, observed or suspected violations of company policy, safety hazards, or any unusual occurrence to the facility or senior manager.
- Communicate debris, water, oil spills, etc., to facility or senior manager.
- Learn each special event location and knowledge of requirements.
- Count “bank” money at the beginning of the shift to verify starting total.
- Collect cash and/or coupons and maintain security of cash.
- Make change and issue receipts or tickets to customers for each transaction.
- Verify shift transactions against money on hand and complete cashier shift report.
Qualifications
- Essential duties: this job requires the ability to perform each essential function satisfactorily.
- Less than high school education or one month of related experience, training, or an equivalent combination of education and experience.
- Availability to work: special shift requirements; availability to work the 3rd shift and weekends may be a requirement.
- Ability to read and comprehend simple instructions, short correspondence, and memos.
- Ability to effectively present information in one‑on‑one situations to customers and other employees of the company.
- Ability to write simple correspondence.
- Ability to add and subtract two‑digit numbers and multiply and divide with 10s and 100s.
- Employees will be required to maintain a neat and clean appearance and be in complete uniform at all times.
- Physical demands: stand, walk, handle cash and equipment; sit and climb or balance; lift up to 25 pounds; work outside in varying weather conditions.
Salary Range
: $20.00 to $25.00 per hour depending on role and experience.
Equal Employment Opportunity Statement
SP+ is an equal‑opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.
SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting.
As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records.
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