Head of Player Development & Guest Loyalty
Listed on 2026-10-10
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Entertainment & Gaming
Event Management & Planning -
Management
Client Relationship Management, Event Management & Planning
Bally's Chicago Operating Co LLC is seeking a dynamic Player Development leader to oversee casino host engagement, loyalty programs, and guest relations in Chicago, IL. You will supervise Casino Hosts and Executive Casino Hosts, coach staff, align strategies with Bally's service standards, and drive player club growth and revenue across the property.
The role requires exceptional communication, public relations, and problem-solving skills; a strong track record in casino marketing or operations
We are currently recruiting a Head of Player Development & Guest Loyalty for our team in Chicago, IL, United States.
Full responsibilities and requirements are described in the listing above.
Learn more about the Head of Player Development & Guest Loyalty role in the description above.
We appreciate your interest in this position.
Join Ballys Chicago Operating Co LLC and contribute to our ongoing work.
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