Director Event Production

Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Company’s portfolio includes a collection of world-renowned venues – New York’s Madison Square Garden, Infosys Theater at Madison Square Garden, Radio City Music Hall, and Beacon Theatre; and The Chicago Theatre – that showcase a broad array of sporting events, concerts, family shows, and special events for millions of guests annually.

In addition, the Company features the original production, the Christmas Spectacular Starring the Radio City Rockettes, which has been a holiday tradition for more than 90 years. More information is available at  .

Who Are We Hiring?

The Director, Event Production is responsible for the successful advancement and completion of the assigned events at the Chicago Theatre. The Director, Event Production will encompass managing the operational execution of a wide range of events such as concerts, special entertainment events, and family shows. This person will act as the liaison between client and all venue departments, partners and stakeholders to maximize operational efficiency through collaboration and communication.

Additionally, this position will be responsible for generating and maintaining operational budgets for the assigned event. The Director, Event Production will work with Union & a Non-Union labor workforce. The position exists within an environment that is a 24/7 operation due to the numerous daily and nightly events across live entertainment. The ability to successfully multi-task and collaborate in an energetic and time-sensitive environment is of the utmost importance.

What Will You Do?

• Responsible for administering all event planning with the client and venue stakeholders throughout the entire event process for assigned events, from advancement to being on-site for load-in through load out.
• Responsible for administering all event planning with the client and venue departments including, but not limited to, staging, lighting and sound, client seating, and client staffing requirements.
• Generate and maintain budgets with timely updates throughout the event process through constant analysis and attention to detail. Track costs against budget for settlement with internal and external clients.
• Offer support to the administrative and management team located in Chicago while finding efficiencies and identifying best practices through policy and protocol guidelines
• Work with outside agencies to ensure work rules, jurisdictions, codes, and policies are maintained.
• Understand and communicate with all parties the work rules for Union & Non-Union labor teams.
• Schedule and direct union and non-union labor associated with the daily operation of event.
• Troubleshoot event day issues and be highly responsive to emergencies in a fast paced, time sensitive environment.
• Oversee transition from day of event activities to the load out of all equipment for assigned events.
• Evaluate quality of client and guest experience through observation and responding to feedback.
• Collaborate with venue AGM throughout the show to ensure an exceptional client and guest experience.
• By assigned as Executive on Duty (E.O.D.) - attend production, security and FOH meetings on day of event to ensure a holistic understanding of the client’s expectations. As well as oversee ingress, run of show, egress and emergency situations to ensure that all standard operating procedures are being adhere to.
• Provide exceptional experiences for our guests, partners, and team members, including by adhering to our appearance and presentation guidelines while on-site.

What Do You Need to Succeed?

• 8-10 years…