Senior Teller

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Northern Trust, a Fortune 500 company, is a globally recognized, award‑winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

This is an office‑based position. For the effective performance of this role, duties and responsibilities must be carried out onsite.

• Accept, approve, and process transactions for clients within specified limits.
• Assist other tellers with the processing of complex transactions and resolve out‑of‑balance or problem transactions.
• Approve transactions referred by the tellers within specified limits.
• Receive deposits for credit to client accounts, cash checks, process savings deposits or withdrawals, receive loan or tax payments, and issue money orders, cashier checks, and traveler’s checks.
• Balance, input, and settle daily sales of traveler’s cheques. Input daily transmission of savings bond purchases into Fedline. Prepare large currency transaction reports.
• Balance the cash transactions for the unit including the cash drawer.
• Conduct teller audits and perform research to resolve problem situations.
• Identify fraudulent transactions, forgeries, and counterfeit bills according to established procedures.
• Assist clients with non‑standard inquiries regarding the status of their accounts.
• Communicate regularly with personal bankers, personal banking investigators, and partners in various areas of the bank to process transactions, refer new business, request account or product information, and investigate fraudulent transactions.
• Monitor, conduct research, and balance contra accounts. Investigate and collect charge‑backs on accounts.
• Respond to client needs and cross‑sell the bank’s products and services.

• 2–3 years of teller experience.
• Knowledge of teller operations usually acquired through high school level business courses and prior teller experience is required to process complex transactions.
• Math skills are needed to balance the cash drawer.
• Personal computer skills and 10‑key adding machine skills are needed to enter and record transactions.

$48,000 – 72,000 USD. Salary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts and disability), paid time off, parental and caregiver leave, life & accident insurance, and other voluntary and well‑being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component.

As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve.

We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today. #Made For Greater

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at

• Seniority level:
  Mid‑Senior level
• Employment type:
  
  Full‑time
• Job function:
  Finance and Sales

Referrals increase your chances of interviewing at Northern Trust by 2×. Apply today and talk to us about your flexible working requirements. We value an inclusive workplace and understand flexibility means different things to different people.