Quality Control Specialist IV

Join a dynamic team where your attention to detail drives impactful results! Apply today to help ensure the integrity of our loan operations.

As a Quality Control Specialist IV in Wholesale Loan Operations, you review documentation and approve loan transactions to ensure compliance and accuracy. You participate in projects assigned by the manager and work within high volumes and daily deadlines.

• Review documentation to ensure compliance, credit, audit, and funding requirements are met
• Ensure approved and executed documents are consistent
• Conduct quality review and approval of loan funding, wires, payments, and rate updates
• Ensure processed work complies with procedures
• Use multiple loan and supporting systems to complete quality reviews
• Communicate and clarify information with processing teams
• Meet service level expectations and team/individual goals
• Organize and prioritize work in a metrics-driven environment
• Support a teamwork-focused environment and present a professional attitude
• Adapt to best practices and seek constant improvement
• Effectively multi-task and prioritize workloads within tight service levels

• College degree or 3 years of financial services or operations experience
• Strong analytical, problem-solving, and judgment skills
• Excellent verbal and written communication skills
• Ability to organize and prioritize work, handling multiple tasks concurrently
• Detail-oriented and methodical approach to tasks
• Works with urgency and adapts to best practices
• Demonstrates teamwork and shares information with peers
• Professional attitude in all company interactions
• Proficient in MS Office programs and able to quickly adopt new systems
• Criminal background and credit screening required prior to hiring and annually thereafter

• Prior experience in quality control, commercial loan booking and funding, or loan processing
• Occasional overtime required

JPMorgan

Chase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility.

These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.

We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Chicago,IL $26.39 - $36.05 / hour