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Loan Processing Associate

Job in Chicago, Cook County, Illinois, 60290, USA
Listing for: Windsor Advantage
Full Time position
Listed on 2026-11-01
Job specializations:
  • Finance & Banking
    Loan Servicing, Banking Operations, Loan Officer / Lending, Financial Compliance
Salary/Wage Range or Industry Benchmark: 45000 - 60000 USD Yearly USD 45000.00 60000.00 YEAR
Job Description & How to Apply Below
About Us

Windsor Advantage
, an affiliate of Capital Bank N.A., is one of the nation's leading Lender Service Providers (LSP). Windsor Advantage provides banks, credit unions and CDFIs with a comprehensive outsourced SBA 7(a) and USDA lending platform without the need to hire staff or incurring capital expenditures. Since 2010, Windsor has processed more than $4.5 billion in government guaranteed loans and currently services a portfolio for over 100 lenders nationwide.

With more than 150 years of cumulative SBA lending experience, cutting edge technology, rigid controls and consistent processes, Windsor is uniquely qualified to assist any size lender with implementing a thoughtful and profitable government guaranteed lending initiative.

Capital Bank N.A. is headquartered in Maryland and has been serving our communities since 1999. We stand as a publicly traded company (NASDAQ: CBNK) with over $3 billion in assets. We offer commercial and consumer banking services primarily to clients in Maryland, DC, and Northern Virginia, alongside two nation-wide lending brands;
Capital Bank Home Loans and Open Sky, a credit card division that offers and services credit cards across all states.

Position Purpose

The Loan Processing Associate is responsible for facilitating the successful processing and administration of Small Business Administration (SBA) loans. The SBA Loan Coordinator is responsible for managing loan applications, ensuring compliance with SBA regulations, and providing exceptional customer service to clients throughout the loan process.

Position Responsibilities
  • Manages the entire loan application lifecycle, from initial intake to final closing. This includes collecting and verifying borrower documentation, ensuring completeness, conducting due diligence tasks, and coordinating with Loan Officers and Underwriters.
  • Maintains meticulous attention to detail to ensure adherence to all SBA regulations, program guidelines, and bank policies throughout the loan process.
  • Distribute, collect, and review loan application processing checklist to obtain SBA Authorization and loan closing.
  • Exhibit in-depth understanding of SBA rules/regulations and develop an ability to utilize this knowledge to independently create unique solutions and thoughtful structures.
  • Acts as a liaison and manage critical relationships with borrowers, financial intermediaries, lenders, Windsor management and the SBA throughout the loan lifecycle using effective communication with a high attention to detail.
  • Prepares comprehensive loan packages with all necessary financial documents, business plans, and supporting
    materials for underwriting review and approval.
  • Manages and facilitates the loan closing process, ensuring all documents are signed, conditions are met, and
    funding is disbursed smoothly.
  • Assists with servicing of funded loans, such as collecting information for ongoing compliance.
  • Stay updated on current SBA loan programs and industry trends, researching competitor offerings as needed.
  • Submit 4506-C to the IRS and complete tax verifications upon return.
  • Order and review any necessary third-party reports as needed.
  • Effectively manage and interface with third party vendors.
  • Work with lender and borrower on SBA screen outs. Interface directly with SBA loan specialist staff.
  • Prepare and/or review SBA authorization once received, depending on processing method, and interface with lender’s closing counsel.
  • Special Projects assigned as necessary.
  • Actively contribute to weekly department meetings to identify, discuss, solve, and implement department
    process improvements.
  • Adhere specifically to all company policies and procedures, Federal and State regulations, and laws.
  • Responsible for following regulatory requirements including those pertaining to the Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Customer Identification Program (CIP), and OFAC to assist in the identification, detection and determent of money laundering or other unlawful activities.
  • Perform other duties as required.
  • Bachelor's degree in finance, business administration, or a related field required
  • 1-2 years experience in a role within administration, finance, or a similar industry
  • Experience managing multiple tasks while delivering the highest levels of customer service with minimal supervision.
  • Experience with loan processing and loan closings.
  • Experience with SBA rules/regulations preferred.
Technical Knowledge and Skills
  • Knowledge of commercial loan products and/or basic accounting.
  • Must have ability to…
Position Requirements
10+ Years work experience
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