Bankruptcy Litigation Management Analyst

The Analyst, BK Mgmt is responsible for managing third party relationships which includes, but is not limited to: monitoring vendor performance, ensuring vendor compliance with regulatory entities, statutory requirements, investor and insurance guidelines, and vendor adherence to contractual terms.

• Compiles monthly scorecards for bankruptcy outsource vendors, but may include other vendor types or processes, as needed.
• Facilities meetings with bankruptcy outsource vendors to discuss performance metrics and standards.
• Oversight of bankruptcy outsource vendors to ensure SLA's are met and compliance with departmental processes/policies.
• Manage departmental reporting to ensure quality standards and deadlines are met by the bankruptcy outsource vendors.
• Conducts on-site vendor reviews and trainings.
• Serves as a liaison between internal business partners and bankruptcy outsource vendors.
• Serves as a Subject Matter Expert for internal business partners and bankruptcy outsource vendors.
• Maintain regular and punctual attendance.

Performs other related duties as assigned.

This position is an individual contributor with no direct reports.

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Bachelor's Degree from a Four (4) year College or University; or six (6) to eight (8) years related experience and/or training; or equivalent combination of education and experience.
• 3-4 years' experience at a law firm that handled foreclosure and bankruptcy matters and/or experience in default functions at a mortgage servicer.

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or government regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

None required.

Some contact with others; including general public. Purpose of contacts is to provide explanation or interpretation of information. May handle confidential information and some complex matters.

Requires moderate interpersonal and communication skills to ensure that customer requests or needs are met. Acknowledges and clarifies customer inquiries, requests, or complaints to ensure that needs are identified, documented and addressed.

Tasks are multiple and focus more on single processes. Work is sometimes standardized and sometimes varied.

Performs tasks and duties under direct supervision, using well-defined policies and procedures. Work is reviewed by supervisor. Limited opportunity exists for exercising independent judgment and decision making. Refers most problems to supervisor.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to stand;

walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is normally performed in a typical interior office work environment which does not subject the employee to any hazardous or unpleasant…