AML Investigations Analyst

Coastal is at the forefront of modern banking, combining strong financial infrastructure with cutting-edge Banking-as-a-Service (BaaS) and fintech enablement strategies. We support not only individuals with their personal banking needs; we also empower businesses by integrating modern banking technology that drives growth, flexibility, and innovation.

At Coastal, we think and move like entrepreneurs; focused on impact, speed, and continuous improvement. We believe in working smart, collaborating deeply, and building solutions that unlock real potential. If you're someone who thrives in a fast-moving environment, loves solving complex problems, and wants to help shape the future of banking, we’d love to meet you.

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As an AML Investigations Analyst I, you’ll work on the AML Investigation Team, supporting the the detection and investigation of potential money laundering and related financial crimes. This entry-level role is foundational to the success of Coastal’s Financial Crime Compliance program and is ideal for professionals beginning a career in BSA/AML compliance. You will triage alerts, conduct research, and help ensure adherence to internal procedures and regulatory standards including the Bank Secrecy Act (BSA), USA PATRIOT Act, and FinCEN guidance.

Note:

• The salary range of $68,899 - $82,678 is posted for compliance reasons. However, we will not be hiring above $78,000.

• Triage alerts from transaction monitoring systems to identify potential indicators of suspicious activity.

• Conduct basic investigations by reviewing customer activity, documentation, and transaction data.

• Document case details clearly in the AML case management system to support decision-making and audits.

• Assist in preparing Suspicious Activity Reports (SARs) and narrative summaries for review by senior team members.

• Apply regulatory knowledge and company policies to daily casework and ensure actions align with procedural standards.

• Monitor training materials and industry resources to build knowledge of AML laws and typologies.

• Participate in ongoing training and cross-training opportunities with BSA/AML teammates.

• Contribute to process improvement discussions and support department-level projects as needed.

• Collaborate with internal teams to gather documentation or clarify customer activity during investigations.

• Ensure assigned casework meets internal service level agreements (SLAs) and quality expectations.

• Strong attention to detail and eagerness to learn investigative methodologies.

• Clear written and verbal communication skills.

• High level of personal accountability and ability to work under supervision.

• Interest in financial crime risk and regulatory compliance.

• Team-oriented mindset and willingness to contribute to a collaborative environment.

• Strong research skills from all available sources.

• Strong analytical mindset with the ability to detect patterns, assess risk, and draw reasoned conclusions with minimum guidance.

• Sound judgment in handling sensitive and ambiguous matters with discretion to ensure strict confidentiality requirements.

• Highly organized and able to manage multiple priorities under tight deadlines.

• Openness to feedback and dedication to continuous learning and growth.

• Bachelor’s degree in Business Administration, Criminology, Finance, or a related field; OR an equivalent combination of education and relevant experience.

• 1+ years of relevant experience in banking, AML compliance, or fraud investigations.

• Familiarity with BSA/AML regulatory frameworks and general financial services operations.

• Intermediate proficiency in MS365 tools, including Excel, Outlook, Teams, and Word.

• Be the…