Residential - Loan Advisor

NEXA Lending is a nationally licensed mortgage company headquartered in Mesa, Arizona, serving residential borrowers across multiple states under NMLS#1660690 and related state licenses. The company focuses on providing a broad range of home loan products and streamlined mortgage solutions to meet diverse borrower needs. NEXA emphasizes compliance, transparency, and responsible lending practices, supported by its presence in several key markets.

Team members benefit from a growth-oriented environment where technology and training are leveraged to improve both client experience and advisor success.

The Residential Loan Advisor is a full-time, remote role responsible for guiding clients through the mortgage process from initial inquiry to closing. The individual in this role will consult with prospective borrowers, assess their financial profiles, and recommend suitable loan products based on NEXA Lending’s offerings and current guidelines. Day-to-day tasks include collecting and reviewing borrower documentation, coordinating with underwriting and processing teams, and ensuring accurate and timely loan file submission.

The Loan Advisor will maintain clear communication with clients, provide status updates, address questions, and support an efficient, compliant loan experience. This role also involves fostering referral relationships, following up on leads, and using company tools and systems to manage a personal pipeline.

• Strong knowledge of residential Loans and mortgage products, including familiarity with conventional and government-backed programs.
• Proficiency in Customer Service and client relationship management, with a focus on responsiveness and building trust.
• Excellent Communication skills, both written and verbal, for explaining loan options, requirements, and timelines clearly.
• Solid understanding of Finance
  , credit profiles, and income analysis to help borrowers select appropriate loan solutions.
• Experience with Underwriting guidelines and documentation standards, and ability to prepare complete, compliant loan files.
• Experience in residential mortgage lending or financial services; prior loan officer or loan advisor background preferred.
• Comfort working remotely, with strong time management, organization, and pipeline tracking skills.
• Familiarity with loan origination systems and basic office software; ability to learn new platforms quickly.
• Relevant licensing as required by NMLS and applicable states, or willingness and eligibility to obtain necessary licenses.