Manager of Community Outreach & Testing Services

* Training and supporting the Outreach and Network Services team members. Training consists of completing the HIV testing and counseling training for new hires, processing training, phlebotomy training, other team trainings on updated protocols and services, and CCHE-wide trainings and protocols.
* Leads team huddles to ensure communication across the team on weekly updates on projects, clients and other policies as needed.
* Assists with the coordination of cross-team collaborations with research, admin, supportive services, biostats, PACT to ensure activities, communications, and managing project deliverables are maintained.
* Complete regular audits ensuring documentation is up to date for the Outreach & Network Services team.
* Serves as a back up for testing services for research and drop in as needed
* Provide task management to the Outreach & Network Service team, offer weekly supervision meetings and approve all time in workday for the Network Services team.
* Supports on-site Manager on duty responsibilities (supporting the team in crisis intervention, de-escalation, and completes all required documentation.
* Leads and offers support across teams to connect teams to various community partners, develops partnership agreements and maintenance space coordination.
* Work independently and within teams on special non-recurring and ongoing projects.
* Other tasks as needed, Evening and weekend coverage as needed (at least 1/month).
* CCHE works with black sexual and gender minorities living on the South side of Chicago. This candidate will actively pursue required knowledge and skills for professional development in regard to the aforementioned population.
* Performs various administrative and operational tasks under limited supervision. Assists with preparation and review of protocols, grant applications, manuscripts, reports, and complex reporting tools.
* Uses knowledge of clinical research to coordinate the collection of analyzable data and/or samples.
* Performs other related work as needed.
*
* Experience:

*** Experience working with and/or providing care to LGBT populations, Black and Latino community members.
* Experience providing HIV/STI testing and counseling.
** Preferred Competencies
*** Demonstrated effective leadership and teaching skills.
* Strong organizational skills.
* Strong knowledge of Chicago social service resources.
* Strong knowledge of program subject matter.
* Strong interpersonal skills and the ability to work both independently and as part of a team.
* Flexibility.
* Creativity.
* Ability to manage stressful situations.
* Ability to maintain confidentiality.
* Ability to work on multiple projects simultaneously, set priorities, and meet deadlines.
* Ability and/or willingness to provide HIV/STI treatment, education, and prevention in non-traditional settings (community venues).
* Proficiency in the use of Microsoft Applications, including but not limited to Outlook, Excel, and Word.
* Demonstrated written and verbal communication skills and strong analytical skills.
* Ability to travel to various community venues across the metropolitan area.
* Ability to perform phlebotomy or a willingness to be trained in phlebotomy.
* Ability to work on multiple projects.
* Ability to work non-traditional hours.
** Application Documents
*** Resume/CV (required)
* Cover Letter (required)
When applying, the document(s)
** MUST
* * be uploaded via the
** My Experience
** page, in the section titled
** Application Documents
** of the application.

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