Personal Care Outreach Coordinator

To apply via text, text 9898 to .

This position will directly report to the Assistant Director PC or Branch Director PC and is responsible for overseeing client referrals, scheduling and performing assessments and marketing to referral sources.

• Educates physician offices slash groups, hospitals, skilled nursing facilities management, discharge planners and case managers on the benefits of personal Home Care Services
• use customer service and sales skills and knowledge to attract and maintain business relationships
• contacts all leads in a timely manner and follows up with leads on a weekly basis
• builds relationships with the community, professional organizations, customers and clients to build a consistent source of referrals
• conducts pre-discharge hospital or skilled nursing facility visits at the client’s request to determine need
• conducts informational meeting with prospective clients to understand their needs and inform them of personal Home Care Services
• responsible for initiating a service agreement with individuals coming on service
• responsible for maintaining and documenting marketing expenditures and submitting expense reports in a timely manner
• assist with public relations outreach through speaking engagements in services and other involvement in community organizations, trade shows and co-marketing with allied healthcare professionals
• ensure effective communication and collaboration with branch staff and field sales resources
• assist branch in timely processing of billing collections and documents all demographic and payor information

• Some College, Bachelor's preferred.
• 2-4 years’ experience in sales, marketing, customer service preferred
• Prior experience in healthcare
• Must have excellent professional communication and organizational skills. Bilingual preferred (Spanish)
• Ability to create a successful and meaningful marketing strategy for assigned territory
• Excellent interpersonal communication and time management skills
• Ability to work both independently and as a member of a team
• Ability to build relationships with Providers, Community Organizations & Referral Sources
• Knowledge of Healthcare Regulations & Compliance Requirements
• Willing to Travel

• Comprehensive Benefits Package:
  Health Insurance, 401k Plan, Tuition Reimbursement, PTO
• Opportunity to participate in a Fleet Program
• Competitive Salaries
• Mileage Reimbursement
• Professional growth and development opportunities