Sr Dir, Prof Ed and Training

Sr. Director, Global Professional Education, Training – IHFM

Many structural heart patients suffer from heart failure with limited options. Our Implantable Heart Failure Management (IHFM) team is at the forefront of addressing these unmet patient needs through pioneering technology that enables early, targeted therapeutic intervention. Our innovative solutions are not just transforming patient care but also creating a unique and exciting environment for our team members. It’s our driving force to help patients live longer and healthier lives.

Join us and be part of our inspiring journey.

Manage team and related global professional and commercial education activities as it relates to new product development and new product/indication launches globally. Develop the IHFM Institute (HCPs) and IHFM University (Commercial Reps, Clinical) brands by executing an education curriculum comprised of renowned faculty and world‑class training sites.

• Direct activities with overall departmental responsibility of developing systems, planning, staffing, budgeting, managing expense priorities, recommending and implementing changes to methods through several direct reports that may include people managers
• Ability to direct and communicate highly complex product launch strategies which includes ensuring alignment with internal and external parties to support expanded indication campaigns, new product launches, programs, and initiatives
• Plan and direct strategic professional and commercial education to business objectives. Lead in identifying risk, developing complex mitigation strategies, best practices, alternative solutions, resolving issues, etc. in collaboration with cross functional and/or matrix teams for multiple complex concurrent major products, campaigns, launches, programs, and initiatives
• Develop training materials, curricula, LMS training systems, sites and faculty for courses worldwide
• Execute in‑person training courses, seminars, webinars, and other digital courses and distribute content to reps, clinical teams and HCPs worldwide
• Develop the IHFM Institute (HCPs) and IHFM University (Commercial Reps, Clinical) brands by executing an education curricula comprised of renowned faculty and world‑class training sites.
• Direct line management responsibilities including a robust strategic talent development plan in alignment with functional growth strategies and responsibility for the desired culture of the department
• Develop key relationships with key physician leaders and critical executive leaders including Sales VPs, Regional VPs, Cross Functional VPs
• Develop and deliver executive level communication
• Other incidental duties

• Bachelor's Degree in related field and related experience in marketing required, or equivalent work experience based on Edwards criteria
• Demonstrated track record in people management
• Experience working in a regulated industry
• Ability to travel up to 50% of the time

• Proven successful project management leadership skills
• Proven expertise in Microsoft Office Suite and related tools and systems
• Excellent problem‑solving, organizational, analytical and critical thinking skills including high discretion/judgment in decision making
• Excellent written and verbal communication skills and interpersonal relationship skills including negotiating and relationship management skills with ability to drive achievement of objectives
• Demonstrated performance track record over multiple projects and ability to manage resources to meet deliverable timelines
• Expert understanding of product labeling content approval processes and systems, regulatory guidelines and legal boundaries
• Expert understanding of related aspects of product use, cath lab/OR environment and procedural best practices
• Expert understanding of medical device asset creation, regulation requirements for claims and training content creation/updates
• Expert knowledge of financial mechanism that relates budgeting and management of operations for the department, purchase order compliance and processing, and 3rd party vendor compliance management
• Demonstrated…