Claims Assistant | Chicago, IL or Naperville, IL

Claims Assistant | Chicago, IL or Naperville, IL

By joining Sedgwick, you’ll be part of a global leader that cares about people and embraces innovation. We invite you to grow your career in a culture that rewards collaboration, accountability, and inclusion.

• Global, customer‑centric environment that values growth and learning.
• Broad network of experts who share knowledge and support career development.
• Flexibility, autonomy and opportunity to advance in your own path.
• Diverse, comprehensive benefits that support mental, physical, financial and professional needs.

Provide support to the claims staff while performing office tasks as required by the client program.

• Set up and enter new claims into the claims management system.
• Input and review notes/diaries in the claims management system as instructed.
• Process payments and handle mail, filing, faxing and photocopying.
• Prepare, create, and send letters, reports, and forms.
• Answer calls, set up medical appointments, and provide customer service as needed.
• Prepare and distribute computer reports and perform other duties as assigned.
• Support the organization’s quality program(s).

• High school diploma or GED required.
• Six months of clerical or customer service experience or equivalent combination of education and experience required.

• Competitive hourly range of $15.00 – $20.00 per hour for this role.
• Flexible work schedule, referral incentive program and potential for working from home.
• Career development and promotional growth opportunities.
• Comprehensive benefits package including medical, dental, vision, 401(k) with matching, PTO, disability and life insurance, employee assistance, and flexible spending or health savings account.

Sedgwick is an Equal Opportunity Employer and a Drug‑Free Workplace.

We encourage candidates whose experience may not match every qualification to still apply – we celebrate diversity and inclusive growth.