Audiology Assistant

Join to apply for the Audiology Assistant - Full time Days role at Northwestern Memorial Hospital

The salary range for this position is $21.20 - $30.74 (Hourly Rate). Placement within the salary range is dependent on relevant work experience and internal equity. For positions represented by a labor union, placement within the salary range is guided by the rules outlined in the collective bargaining agreement.

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well‑being.

• $10,000 Tuition Reimbursement per year ($5,700 part‑time)
• $10,000 Student Loan Repayment ($5,000 part‑time)
• $1,000 Professional Development per year ($500 part‑time)
• $250 Wellbeing Fund per year ($125 for part‑time)
• Matching 401(k)
• Excellent medical, dental and vision coverage
• Life insurance
• Annual Employee Salary Increase and Incentive Bonus
• Paid time off and Holiday pay

• Maintain hearing aid inventory and supplies.
• Prepare equipment for audiological testing.
• Provide instruction to patients on hearing aid use, care, and troubleshooting.
• Perform basic hearing aid checks and cleanings.
• Assist audiologists with hearing aid fittings, maintenance, patient education, and administrative work.
• Fit, program, and adjust hearing aids for optimal performance.
• Participate in patient care planning through verbal and written communications.
• Provide clear, concise, and timely patient care/medical documentation per departmental standards.
• Assist with insurance verification and billing processes.
• Participate in ongoing training and professional development.
• Promote and maintain a professional working relationship with interdisciplinary team.
• Adhere to the hospital and departmental policies and procedures.

• High school diploma or GED.
• Current Hearing Instrument Dispenser license from the Illinois Department of Public Health (IDPH).
• Knowledge of hearing aid technology and troubleshooting.
• Minimum one (1) year of previous experience as an audiology assistant or hearing aid dispenser in healthcare or retail.
• Familiarity with EPIC.
• CPR-BLS certification through American Heart Association (AHA).
• Proficiency in audiology software applications.
• Preferred:
  Two years of experience in a similar role.

Northwestern Medicine is an equal opportunity employer. The Company does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Background Check:
The Company conducts a background check including criminal history. Results are evaluated on a case‑by‑case basis in compliance with all applicable laws.

Artificial Intelligence Disclosure: AI tools may be used in the candidate review process, but all employment decisions will be made by a person.