Manager - Front​/Middle Revenue Cycle Continuous Improvement

Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve. We help healthcare organizations build innovation capabilities and accelerate key growth initiatives, enabling organizations to own the future, instead of being disrupted by it. Together, we empower clients to create sustainable growth, optimize internal processes and deliver better consumer outcomes.

Health systems, hospitals and medical clinics are under immense pressure to improve clinical outcomes and reduce the cost of providing patient care. Investing in new partnerships, clinical services and technology is not enough to create meaningful and substantive change. To succeed long‑term, healthcare organizations must empower leaders, clinicians, employees, affiliates and communities to build cultures that foster innovation to achieve the best outcomes for patients.

Joining the Huron team means you'll help our clients evolve and adapt to the rapidly changing healthcare environment and optimize existing business operations, improve clinical outcomes, create a more consumer‑centric healthcare experience, and drive physician, patient and employee engagement across the enterprise.

Join our team as the expert you are now and create your future.

The CI&I Manager will oversee junior staff responsible for conducting A/R and metric research, identifying trends, monitoring progress toward metric goals, and collaborating with operational leaders to drive shared accountability toward A/R improvement. The CI&I Manager is expected to provide strategic thought leadership to cross‑functional project teams, stakeholders, and senior leaders.

Huron Managed Services is currently seeking a Manager to join Adventist Huron's Continuous Improvement and Insights (CI&I) team. The CI&I Manager will provide strategic data and reporting to financial clearance, registration, and hospital revenue cycle operations leaders for our clients. The CI&I Manager will focus on providing critical insights to address root‑cause issues impacting A/R and metric performance, to drive financial and operational improvement.

The CI&I Manager will oversee junior staff responsible for conducting A/R and metric research, identifying trends, monitoring progress toward metric goals, and collaborating with operational leaders to drive shared accountability toward A/R improvement. The CI&I Manager is expected to provide strategic thought leadership to cross‑functional project teams, stakeholders, and senior leaders.

• Analyze, interpret, and summarize pertinent revenue cycle data components, and monitor performance against Key Performance Indicators (KPIs) to identify process improvement opportunities
• Conduct risk assessments to achieve KPI targets, report identified risks to management, and provide recommendations for mitigation of risk
• Extrapolate market and payer trends and coordinate with operational leaders, managed care, vendor management, and other relevant stakeholders to support development of action plans to attain top decile metric performance
• Develop and manage A/R and performance improvement issues logs, quantify impact of improvement initiatives, and prioritize solutions within a functional area
• Support execution of metric improvement solutions by providing operational leaders with necessary data and insights to take targeted actions
• Facilitate cross‑market collaboration and issue resolution, leveraging system‑wide exposure to derive and support delivery of optimal solutions
• Prepare status reports and action‑oriented summaries for executive leaders across the system
• Attend and co‑lead metric and project calls with Senior Management and support staff
• Critically evaluate overall A/R management strategy with the objective of continually enhancing operational improvement and embedding consistent processes to sustain best‑known practice solutions
• Utilize enhanced analytical tools for high volume, complex analyses, to provide critical insights and process updates based on analysis and collaboration with operational leaders

• Current permanent U.S. work authorization required
• Bachelor's…