Clinical Navigator - Transplant

Location:

Chicago, Illinois

Business Unit:
Rush Medical Center

Hospital:
Rush University Medical Center

Department: PBC University Hepatologists

Work Type:
Full Time (Total FTE between 0.9 and 1.0)

Shift: Shift 1

Work Schedule:

8 Hr (7:00:00 AM - 4:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://(Use the "Apply for this Job" box below).).

Pay Range: $20.19 - $31.80 per hour

Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush's anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:

Job Summary:

Responsible for assisting providers and registered nurses with the evaluation, management, and treatment of patients in an ambulatory care setting. Assumes responsibility for maintaining patient flow, the upkeep of exam and treatment rooms, and performing basic skills such as vital signs and point of care testing. Will administer intramuscular injections, immunizations, small volume nebulizer treatment, over-the-counter medications under the direction of a Physician.

In addition, this role is responsible for facilitating the needs of outreach sites and serving as a liaison from outreach clinics. The individual who holds this position exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures, including complying with all Rush University Medical Group Customer Service Standards.

Other information:

Required

Job Qualifications:

* 3 years clinical experience required

* 1 year of care navigation experience required

* High school diploma/GED required.

* Graduate of an Accredited Medical Assistant Program required (unless hired prior to February 1, 2022).

* Current CPR certification required upon start date.

* Clinical Medical Assistant Certification by AAMA, AMT, NCCT, or NHA required (includes principles and techniques of injections and medication administration) within six months of hire.

* Computer skills.

* Excellent communication and interpersonal skills.

* Excellent customer service skills.

* Excellent organizational skills.

Preferred

Job Qualifications:

* Phlebotomy experience.

* Epic Ambulatory experience.

Responsibilities:

Job Responsibilities:

1. Coordinates and maintains organized patient flow.

2. Performs patient intake: vital signs, height and weight, reason for visit, interim history, allergies, medication lists, and other interventions as required.

3. Prepares patient for exam based on reason for visit.

4. Prepares and supports patient and assists provider with procedures.

5. Reviews appointment schedules and ensures all patient charts are available for the visit.

6. Reviews patient charts and ensures that all ancillary reports and required paperwork are available to the provider at the time of visit.

7. Performs basic lab and testing procedures according to standards.

8. Performs phlebotomy and EKGs.

9. Administers immunizations as ordered by Physician.

10. Administers RUMG approved intramuscular or subcutaneous medications after competency has been assessed, verified and documented.

11. Performs nebulizer treatments in the clinic setting after competency has been assessed, verified and documented.

12. Performs Tuberculin skin testing upon the order of the Physician.

13. Documents administration of over-the-counter medications and/or other medications in Epic per policy or protocol.

14. Calls patients regarding test results and medical instruction under the direction of a Physician.

15. Calls in medication refills under the direction of a Physician or protocol.

16. Documents patient care information in the outpatient medical record according to standards.

17. Assists with scheduling of patient tests, procedures, and follow-up appointments.

18. Assists in the care, cleaning, and sterilization of equipment and instruments.

19. Maintains the inventory of medical and linen supplies.

20. Maintains quality control for equipment.

21. Provides cross coverage to other clinical areas as assigned.

22. Participates in quality improvement projects.

23. Maintains compliance with The Joint Commission (TJC) standards and other regulatory bodies.

24.

May have Unit specific duties as needed.

25. Ensure follow-up to referring providers in the form of letters, phone calls, emails, and faxes at critical points defined by the Executive Director

26. This role is also responsible for ensuring timely feedback to referral sources at critical time points inpatient care (such as referral, the decision to list, transplant, and discharge)

27. Travel to offsite clinic locations across the region to provide medical assistant care and represent Rush Transplant as a liaison for care

28. Conducts outreach and complete assessments as necessary to identify individuals at risk for adverse health outcomes including timely Health Risk…