Case Manager, CST

Case Manager, CST

Lutheran Social Services of Illinois (LSSI) is a leading not‑for‑profit organization providing healing, justice and wholeness to people and communities. LSSI has dedicated over 150 years to supporting children and families in Illinois.

This full‑time position is available Monday through Friday. The Case Manager will provide whole‑person services to clients in mental health case management programs, including 1:1 meetings, case management assistance, and evidence‑based interventions that target behavioral, emotional, and social skill building. You will assist clients in achieving their stated goals, collaborate with internal and external treatment professionals and community partners, and maintain high standards of professionalism and ethical practice.

• On‑Demand Flexible Paydays for earned wages through the Dayforce Wallet app.
• Competitive salary based on relevant education, experience, and licensure ($22‑$24 per hour).
• Opportunity for advancement.
• Comprehensive benefits package for full‑time employees, including health insurance, up to 26 days of paid time off per year, 11 paid holidays, sick time, a 403(b) plan, an Employee Assistance Program, and flexible hours.
• Paid training to help you learn, grow, and succeed.

• Meet and exceed revenue productivity.
• Carry a client caseload, as assigned, to meet 60% productivity (24 billable hours per week).
• Collaborate with clients and/or colleagues to complete lM+CANS, treatment plans, and other required documentation.
• Understand and follow all compliance rules regarding treatment of services and contracts.
• Understand and reflect the clinical model of the program, demonstrating principles of Equity, Diversity, and Inclusion.
• Adhere to all timelines regarding documentation completion.
• Ensure adherence to ethical standards of treatment, including NASW Code of Ethics.
• Demonstrate professional, positive behavior and carry out responsibilities with integrity, treating clients, families, other LSSI workforce members, and collaborative organizations and/or individuals in a dignified, respectful, honest, and fair manner.

• High school diploma or equivalent required.
• Associate’s, bachelor’s, or master’s degree in a social service field preferred.
• If holding a master’s degree, work toward clinical licensure.
• LPC/LCPC or LSW/LCSW preferred.
• Background check clearance required.
• Demonstrated proficiency in Electronic Health Record documentation and review required.
• Clinically trained and experienced using best practices and working with a variety of client ages, issues, and symptoms preferred.
• Familiarity with accreditation and licensure standards preferred.
• Experience establishing and maintaining collaborative community partnerships preferred.
• Demonstrated ability to communicate in a clear, comprehensible manner, both verbally and in writing.
• Excellent organization, presentation, and computer skills, including experience with Microsoft Office (Outlook, Teams, Word, Excel, PowerPoint) and related software.
• Must have:
  • Valid driver’s license in good standing.
  • Reliable transportation.
  • Valid IL statutory minimum liability insurance coverage (bodily injury and property damage).

Equal Employment Opportunity Statement: Lutheran Social Services of Illinois is an equal opportunity employer. Qualified applicants receive consideration for employment regardless of race, color, religion, sex, national origin, disability status, sexual orientation, protected veteran status, pregnancy, or any other characteristic protected by law.