Medical Office Receptionist

Join to apply for the Medical Office Receptionist role at Premise Health

Premise's mission is to help people get, stay, and be well. We hope you will join us in our mission and experience why amazing health starts with amazing healthcare.

• Primary Schedule 9:00 am – 5:30 pm
• Weekend rotation approximately every 5 weeks (Sat & Sun 7:00 am – 7:30 pm)
• Flexibility required between 7:00 am – 8:00 pm

• Free Virtual Health Services for Employees & Their Dependents – Access convenient virtual healthcare at no cost.
• Strong Work/Life Balance – Flexible scheduling and supportive management to help you maintain a healthy balance.
• Unique Work Environment with Airline Staff – Collaborate closely with airline professionals and experience a dynamic, fast‑paced setting.
• Team‑Focused Culture – Work with a supportive team that values communication, respect, and collaboration.
• Competitive Pay – Compensation competitive within the industry.
• Paid On‑Site Parking – Terminal Parking Pass Provided.

• Organize and maintain a filing system for patient charts, including generating chart numbers, filing, and pulling charts.
• Answer the telephone and either respond to inquiries, direct callers to appropriate personnel, or initiate a triage slip for response by medical personnel.
• Schedule appointments and enter appointment date and time into the computerized scheduler.
• Conduct reminder calls to all patients.
• Greet and direct patients, salespeople, and visitors.
• Register patients by verifying that the patient’s record is up to date and accurate; make appropriate changes in the computer system and on the patient’s chart.
• Coordinate referrals for patients through insurance and other physician offices or specialists.
• Prepare all billings in the computerized system for processing by finance.
• Collect payments from patients and reconcile daily cash reports.
• Look for ways to improve and promote quality; demonstrate accuracy and thoroughness.
• Identify and solve problems in a timely manner; gather and analyze information skillfully, developing alternate solutions.
• Exhibit exceptional interpersonal skills; listening skills are essential while remaining open to other ideas and trying new things.
• Conduct yourself with professionalism and tact, treating others with respect and consideration.
• Follow through on commitments.
• Maintain a strong customer‑service orientation, responding quickly and appropriately to customer needs and managing difficult or emotional situations.
• Demonstrate ability to perform and maintain Annual Competencies.
• May require other duties as assigned.

• High school diploma/GED required.
• One year certificate from college or technical school with a concentration in front‑office support for medical settings preferred.
• At least 3 years of experience in a front‑desk/customer‑service related field required.
• Experience in a medical office preferred.

Work‑life balance is at the foundation of how decisions are made and where Premise is headed. In addition to competitive pay, Premise offers full‑time team members benefits including medical, dental, vision, life and disability insurance, a 401(k) program with company match, paid holidays and vacation time, a company‑sponsored wellness program, EAP, access to virtual primary care and virtual behavioral health at no cost for team members and their dependents.

Additional benefits can be viewed here:

Premise is an equal‑opportunity employer; we value inclusion and do not discriminate based on race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy and related conditions), gender identity or expression, sexual orientation, age, physical or mental disability, genetic information, past, current or prospective service in the uniformed services, or any other characteristic protected under applicable federal, state, or local law.

Premise provides its reasonable and genuinely expected range of compensation for this job of $18.00 - $22.50 per hour. A number of factors will influence the rate offered for this position, including your experience, qualifications, geographic location, and other factors.

Should you have questions regarding this job posting, please contact