Coordinador de Admisiones

• 401(k)
• Competitive salary
• Opportunity for advancement
• Paid time off
• Company parties

Company: Anuco Home Health Care LLC

Location: Chicago, Illinois

Employment Type: Full-Time

Department: Intake and Operations

Reports To: Administrator or Designee

Classification: Non-Clinical

Anuco Home Health Care LLC is seeking an experienced, highly organized Home Health Intake Coordinator to manage referrals from initial receipt through admission readiness.

This is a high-impact position responsible for ensuring that patient information, insurance benefits, authorizations, physician documentation, orders, and clinical records are accurate and complete before services begin. The Intake Coordinator serves as a central point of communication among patients, families, referral sources, physician offices, insurance companies, clinicians, and internal departments.

The ideal candidate understands Medicare-certified home health operations, works confidently in Axxess Home Health
, and can manage a high-volume referral pipeline without allowing important details or deadlines to be missed.

• Manage home health referrals from receipt through acceptance, scheduling, and admission handoff.
• Review referral packets for demographics, diagnoses, clinical records, medication information, physician information, face-to-face documentation, and home health orders.
• Confirm patient name, date of birth, address, telephone numbers, emergency contacts, insurance coverage, primary physician, last physician visit, and upcoming appointments.
• Verify insurance eligibility, benefits, network status, deductibles, copayments, coinsurance, and payer-specific admission requirements.
• Determine whether prior authorization is required and initiate requests before the start of care whenever possible.
• Track approved disciplines, visits, units, authorization numbers, effective dates, and expiration dates.
• Obtain missing physician orders, face-to-face documentation, hospital records, discharge summaries, and other required information.
• Enter and maintain accurate patient, referral, insurance, physician, and admission information in Axxess.
• Upload, label, and file documents in the correct sections of the electronic patient record.
• Maintain a real-time record of missing information, pending authorizations, outstanding orders, admission barriers, and completed follow-up.
• Communicate professionally with patients, families, hospitals, physician offices, referral sources, payers, clinicians, and internal staff.
• Coordinate with scheduling and clinical leadership to confirm staffing availability and start-of-care readiness.
• Provide complete handoffs to scheduling, clinical, authorization, orders, QA, and billing personnel.
• Monitor referrals for timely acceptance, delay, or denial and communicate status updates to referral sources.
• Send, receive, and route documentation using SRFax and other approved electronic systems.
• Identify discrepancies or compliance concerns and escalation them promptly to agency leadership.
• Protect confidential information and comply with HIPAA, Medicare requirements, payer rules, and agency policies.

• Demonstrate strong proficiency with Axxess Home Health.
• Navigate referrals, patient charts, eligibility information, insurance records, physicians, documents, orders, schedules, notes, tasks, and reports.
• Enter referral and admission information accurately and consistently.
• Create and monitor tasks for missing documentation and outstanding requirements.
• Confirm that referral documents are uploaded to the correct patient and chart section.
• Identify workflow issues that could delay admission, authorization, billing, or patient care.
• Help staff resolve non-clinical Axxess workflow and documentation concerns.

• At least two years of home health intake, referral coordination, insurance verification, authorization, or comparable healthcare operations experience.
• Experience working for a Medicare-certified home health agency.
• Hands-on proficiency with Axxess Home Health or a comparable home health EMR.
• Working knowledge of Medicare, Medicare Advantage, Medicaid, and commercial insurance requirements.
• Understanding of home health orders, face-to-face documentation, Plans of Care, physician information, and admission requirements.
• Strong insurance verification and prior-authorization skills.
• Excellent written and verbal communication skills.
• Professional telephone etiquette and customer-service…