Access & Reimbursement Manager, North Chicago

The Access and Reimbursement Manager (ARM) plays a pivotal role in securing and maintaining patient access to Biogen MS therapies by engaging with Key Neurology Accounts and TOUCH Authorized Infusion Providers. This role demands expertise in reimbursement and payer access, coupled with a deep understanding of local marketplace dynamics. The ARM collaborates across all levels of healthcare providers and systems, driving innovative strategies to optimize patient access and enhance outcomes.

Responsibilities include leading patient access strategy, site of care management, and resolving complex reimbursement issues. The ARM serves as a key liaison between internal teams and external stakeholders, ensuring alignment and execution of tactical plans.

• Develop business plans for Priority Accounts in collaboration with matrix team.
• Conduct Biogen Portfolio Overviews to enhance revenue optimization and improve provider and patient satisfaction.
• Deliver provider education through ARM-led and Peer to Peer programming.

• Develop regional infusion site strategy and oversee its implementation.
• Ensure compliance with medical and site of care policies, including REMS certification.
• Provide education and support on billing/coding, coverage/payment, and clinical aspects of MS therapies.

• Navigate patient services escalations and resolve complex reimbursement issues.
• Initiate and maintain patient access to Biogen therapies across the MS portfolio.

• Analyze business trends and opportunities as part of the Regional Director Leadership Team.
• Lead regional initiatives related to patient access and collaborate with local field teams and patient services.
• Provide ongoing education on services, solutions, and access across the ONE Biogen team.

You are a customer-focused professional who prioritizes patient, payer, and physician needs while fostering strategic relationships. You demonstrate creative problem-solving abilities and innovative thinking and are comfortable integrating complex information while maintaining strong connections with stakeholders. You have strong healthcare and reimbursement business acumen and stay updated on healthcare policy, payers, and market trends. You are an effective communicator who can deliver persuasive presentations, build strong relationships, and execute influence strategies to advance shared business goals.

• Minimum 5-7+ years of pharmaceutical/biotech experience.
• Track record in field reimbursement, clinical education, or pharmaceutical sales/management.
• Experience navigating complex accounts and understanding FDA mandated REMS programs.
• Strong presentation and communication skills.
• Knowledge of Managed Care and patient privacy laws.
• Valid driver’s license required
• Ability to work in the field and travel (40-80% depending on territory geography and requirements).

Job Level: Management

The base compensation range for this role is:

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Base salary offered is determined through an analytical approach utilizing a combination of factors including, but not limited to, relevant skills & experience, job location, and internal equity.

Regular employees are eligible to receive both short term and long term incentives, including cash bonus and equity incentive opportunities, designed to reward recent achievements and recognize your future potential based on individual, business unit and company performance.

In addition to compensation, Biogen offers a full and highly competitive range of benefits designed to support our employees’ and their families physical,…