Supv Medical Assistant - Lung Center

Location:

Glenview, Illinois

Business Unit:
Rush Medical Group

Hospital:
Rush University Medical Center

Department:
Lung Center Svc Line

Work Type:
Full Time (Total FTE between 0.9 and 1.0)

Shift: Shift 1

Work Schedule:

8 Hr (7:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://(Use the "Apply for this Job" box below).).

Pay Range: $25.20 - $39.69 per hour

Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

The Supervisor, Medical Assistant is responsible for the daily management and direct supervision of clinic staff. The Supervisor will have a combination of administrative and direct patient care responsibilities. The Supervisor assists the departmental and clinic leadership in providing frontline leadership during shifts. The Supervisor plans and manages team members and resources to provide the highest quality patient care with trained, professional and competent team members in the most cost-effective manner.

The Supervisor assumes responsibility for maintaining patient flow, the upkeep of exam and treatment rooms, and performing basic skills such as vital signs and point of care testing. In addition, the Supervisor will administer intramuscular injections, immunizations, small volume nebulizer treatment, and over-the-counter medications under the direction of a physician. Exemplifies the Rush mission, vision and values and act in accordance with Rush policies and procedures.

• At least three years of clinical experience as a Medical Assistant required.
• Current Medical Assistant certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA (includes principles and techniques of injections and medication administration)
• Graduates of a Rush Medical Assistant Apprenticeship program are required to obtain Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required within six months of hire.
• High school diploma/GED required.
• Current CPR certification

• Graduate of an accredited Medical Assistant program
• Prior supervisory experience
• Phlebotomy experience
• Epic Ambulatory experience

• Serves as a role model and mentor by demonstrating exceptional interpersonal communication and collaboration skills in the management of complex patient care situations
• Excellent communication and interpersonal skills
• Excellent customer service skills
• Excellent organizational skills
• Maintains positive, professional relationships with all members of the healthcare team through effective communication, mutual support and respect
• Proactively resolves conflict to improve team relationships in support of a healthy work environment
• Demonstrates accountability for own professional practice, including progress toward achievement of annual goals
• Provides leadership consistent with Rush Missions and Values
• Demonstrates loyalty and allegiance to the program by representing and supporting management policies
• Understands the strategic priorities of the organization and aligns goals and objectives to support their implementation.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

• Participates in recruitment efforts with interviewing, and hiring direct reports.
• Provides training and mentorship to direct reports
• Tracks and monitors CMA quality outreach volumes and provides remediation training as needed
• Partners with clinic leadership to ensure direct reports work within CMA scope of practice
• Coordinates daily huddles with CMA Leads, ensuring coverage is assigned as needed
• Solicits feedback on customer needs by performing ongoing assessments and rounding and shares findings offering suggestions for improvement. Customers include patients, visitors, physicians, and staff
• Demonstrates accountability for enforcing policies related to safe and effective administration of medications, the use of medical devices in the delivery of patient care and in the performance of patient procedures.
• Understands departmental productivity measures and uses…