Laboratory Technician

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Full Time Administrative Staff Chicago, IL, US

Department: Diagnostics – Laboratory
Employment Type: Full-Time
Reports To: Laboratory Manager / Diagnostics Operations Manager
Work Location: Chicago, IL (60647 Zip Code)

At EPIC Health, we are committed to delivering high-quality, patient-centered healthcare through reliable clinical services and efficient operations. Our Diagnostics team plays an essential role in supporting accurate laboratory testing, timely results, and effective patient care across our clinical locations.

We are seeking a detail-oriented and dependable Laboratory Technician/Technologist to perform laboratory testing, process specimens, maintain equipment, and ensure compliance with established quality and safety standards. The ideal candidate is technically proficient, organized, and committed to accuracy, teamwork, and continuous improvement.

Receive, prepare, and process specimens according to established laboratory procedures.

Perform assigned laboratory testing in core chemistry, hematology, and/or PCR, consistent with training, qualifications, and authorized responsibilities.

Analyze specimens accurately and ensure results are documented and reported within established turnaround times.

Review test results for irregularities and promptly elevate critical values, unexpected findings, or testing concerns according to laboratory protocols.

Prepare reagents, controls, and solutions according to established procedures.

Follow standard operating procedures (SOPs) to maintain reliable and consistent testing practices.

Operate, monitor, and maintain laboratory analyzers and equipment according to manufacturer instructions and laboratory policies.

Complete daily, weekly, and monthly maintenance tasks and document activities accurately and on schedule.

Perform and document quality control (QC) checks, calibrations, and other required equipment verification procedures.

Identify and troubleshoot routine equipment or workflow issues within the scope of training and authorization.

Promptly report instrument malfunctions, QC failures, and other issues to the Laboratory Lead or Manager.

Maintain adequate supplies of reagents, controls, and other laboratory materials to minimize testing interruptions.

Follow applicable CLIA, OSHA, infection control, biosafety, and other relevant regulatory requirements.

Maintain complete and accurate records of testing, quality control, calibration, maintenance, and specimen handling.

Participate in proficiency testing and other quality assurance activities.

Maintain clean, organized work areas and follow established specimen storage and disposal procedures.

Support laboratory inspections, audits, and quality improvement initiatives.

Protect confidential patient information and comply with HIPAA requirements and organizational policies.

Collaborate with laboratory colleagues, team leads, management, and other departments to support efficient daily operations.

Communicate testing issues, workflow concerns, and potential delays promptly and clearly.

Assist with onboarding and training new laboratory staff when assigned.

Identify opportunities to improve laboratory processes, accuracy, efficiency, and turnaround times.

Provide constructive feedback and contribute to a culture of accountability, responsiveness, and continuous improvement.

Perform additional duties and work at other locations as assigned based on operational needs.

Relevant education, training, or experience in laboratory science, medical laboratory technology, or a related field appropriate to the assigned duties.

Knowledge of laboratory specimen processing, testing procedures, and quality control practices.

Ability to operate laboratory equipment and follow established testing protocols.

Strong attention to detail, organizational skills, and accurate documentation practices.

Ability to navigate electronic health records (EHR), laboratory information systems (LIS), and other required software.

Understanding of laboratory safety, infection control, and biosafety procedures.

Strong communication and teamwork skills.

Ability to…