Bilingual Patient Services Representative

This position involves delivering high-quality patient service in a healthcare setting, including greeting, registering, and scheduling patients, verifying insurance coverage, and managing patient flow to ensure timely care. The role requires proficiency with Electronic Health Record (EHR) systems and Microsoft Office, along with strong communication and interpersonal skills. Bilingual abilities in English/Spanish or English/Polish are preferred, enhancing communication with diverse patient populations.

• Provide efficient service to patients during appointments and check-ins
• Register patients in the EMR system, verifying demographic and billing details
• Monitor waiting areas and communicate delays or issues to patients
• Identify insurance types and verify patient coverage eligibility

• At least 2 years of medical office experience preferred
• Experience with EHR systems and Microsoft Office
• Strong communication, customer service, and interpersonal skills
• Bilingual in English/Spanish or English/Polish preferred

Located in Chicago, offering benefits such as dental, medical, vision, life insurance, retirement plans, and paid time off. The role supports community health initiatives by providing accessible, compassionate care to underserved populations.