Emergency Medical Technician

Job Description - EMERGENCY MEDICAL TECHNICIAN (418938-3)

Starting Salary starts at $47,364

This position is open to the public and all current City employees covered under the City’s collective bargaining agreement with AMERICAN FEDERATION OF STATE, COUNTY, AND MUNICIPAL EMPLOYEES (AFSCME) – BARGAINING UNIT 1, 3, 4 & 5. Only employees in City job titles in this bargaining unit are eligible to bid.

Applications for this position will be accepted until 11:59pm CDT on 11/02/2026

MISSION: CDPH works with communities and partners to create an equitable, safe, resilient and Healthy Chicago.

• Respond, in collaboration with other team members, to 911 calls and other crisis lifelines with an identified behavioral health component and provide crisis assessment, crisis intervention, de- escalation, safety planning, referrals, and linkage to care services for residents.
• Interact and collaborate with public safety departments and first responders to “assist” requests from the Chicago Police Department (CPD) and Chicago Fire Department (CFD) as well as contacting CFD for medical emergencies.
• Conduct proactive outreach to individuals experiencing homelessness, serious mental illness, substance use disorders, and co-occurring disorders who may have unaddressed behavioral health or social service needs.
• Deliver services that are compassionate, trauma- informed, and attentive to the particular needs and values of each patient.
• Perform patient care assessments and maintain accurate and timely clinical medical records consistent with CDPH, Region 11, and City of Chicago standards.
• Assess vital signs (e.g., blood pressure, heart rate, respirations, pulse oximetry).
• Provides basic prehospital medical care to patients.
• Navigate the Chicago area healthcare system including appropriate transport of patients to mental health facilities, emergency departments, and alternate destinations for further stabilization.
• Operate and maintain City vehicles for emergency response and day to day operations.
• Participate in team and departmental meetings, in-services, and supervisory sessions as required.

NOTE:

The list of essential duties is not intended to be inclusive; there may be other duties that are essential to particular positions within the class.

Location: 1920 S Western Ave + City-wide

Days: Monday – Friday

Hours: 2:30pm – 10:30pm (hours are subject to change based on program needs)

THIS POSITION IS IN CAREER SERVICE

• 18 years of age or older
• High school diploma or GED

• Current State of Illinois EMT or Paramedic license
• Credentialing under Region 11, Chicago EMS Systems including EMS System Entry and all required EMS Continuing Education updates for maintenance once hired
• Valid State of Illinois driver’s license is required
• Pass a background check

• Ability to walk and stand for extended period of time
• Ability to bend, kneel, crouch and move one’s hands/arms to grasp or manipulate objects
• Some lifting (up to 25 pounds) is required

• Previous experience as an EMT or other healthcare professional
• Previous experience providing services to persons experiencing a mental health or substance related crisis
• Experience working in a high-stress environment
• Excellent communication and interpersonal skills
• Empathetic and compassionate patient-centered approach to interactions
• Effectiveness,versatilityandaction - oriented mindset
• Ability to work independently and as part of a team

• Previous experience with patients living with serious and persistent mental illness
• Previous experience working with multidisciplinary teams
• Bi-lingual Spanish is a plus

This…