Phlebotomy Supervisor | Preanalytical

Phlebotomy Supervisor

Job Number:

Location:

John H. Stroger, Jr. Hospital of Cook County

Department: HUB Laboratory

Shift: 9:00AM - 5:00PM

Salary: $77,218 - $83,124 Yearly

Job Summary:

The Phlebotomy Supervisor accounts for the overall operations of Phlebotomy Services. Provides technical and administrative supervision and direction to a large, specialized contingent of professional and entry level staff. Participates as necessary in workflow and procedures requiring skills and knowledge in patient satisfaction, patient flow, phlebotomy, and specimen integrity. Assumes primary responsibility for special tasks and projects as assigned. Intervenes on behalf of upper management in a variety of matters as directed.

Works proactively with Laboratory Management to maintain operational quality. Oversees planning, operations, and personnel issues, including training and development of staff. Analyzes and recommends changes to budget, cost efficiencies, and equipment purchases.

General Administrative Responsibilities:
Review applicable Collective Bargaining Agreements and consult with Labor Relations to generate management proposals. Participate in collective bargaining negotiations, caucus discussions and working meetings. Discipline Document, recommend and effectuate discipline at all levels. Work closely with labor relations and/or labor counsel to effectuate and enforce applicable Collective Bargaining Agreements. Initiate, authorize and complete disciplinary action pursuant to CCH system rules, policies, procedures and provision of applicable collective bargaining agreements.

Supervision Direct and effectuate CCH management policies and practices. Access and proficiently navigate CCH records system to obtain and review information necessary to execute provisions of applicable collective bargaining agreements. Management Contribute to the management of CCH staff and CCH systemic development and success. Discuss and develop CCH system policy and procedure.

Typical Duties:
Assures day to day responsibility for overall operations, activities, and staff within Phlebotomy Services. Supervises and directs professional and support staff engaged in the collection of patient specimens. Monitors and regulates workflow to ensure tasks are completed on time. Assists in preparing work schedules to ensure assignments are adequately covered. Maintains and monitors section quality, staff, purchasing, and all aspects of the section operation.

Represents the department in disciplinary and grievance matters and at hearings and may otherwise assist in assessing and interpreting employee issues in connection with hospital rules and policies and other labor contract language. Participates in the overall planning, development and implementation of administrative and technical programs and policies covering the Phlebotomy Services. Performs or directs the execution of patient specimen collection.

Establishes criteria, formulates standards, assesses program effectiveness, and investigates and analyzes unusual conditions, problems or issues. Resolves critical problems and brings them to the attention of upper management. Recommends personnel actions and staffing which may impact on the department. Exercises sound judgment in carrying out the directives of CCH Laboratory Leadership or designee. Participates in all phlebotomy related matters pertaining to accreditation standards and regulatory guidelines and requirements.

Represents the Department at professional seminars or on hospital committees. Performs all administrative and technical responsibilities with high efficiency and integrity. Analyzes and recommends changes to budget, cost efficiencies, equipment purchases, and personnel actions including hires, transfers, and promotions. Performs other duties as assigned.

Additional duties based on division:

HUB Specimen Receiving:
Oversees specimen receiving operations and ensures timely delivery of specimens to the laboratory. Develops, implements, and maintains procedures to ensure accurate specimen tracking, receiving, and documentation within applicable computer systems. Maintains oversight of scanners, centrifuges, label printers, workstations, and other equipment necessary to support specimen receiving operations.

Inpatient Phlebotomy:
Oversees the inpatient phlebotomy team to ensure adequate staffing, accurate patient identification, proper specimen collection and documentation, and timely delivery of specimens to the laboratory. Maintains internal…