Bell Person​/Valet - Robey Hotel

location

the robey chicago – 2018 west north avenue, chicago, il 60647

neighborhood hotel in wicker park is looking for an energetic, professional and friendly bell person/valet.

• assists arriving and departing guests in a highly professional manner and with utmost courtesy
• handles all luggage, baggage, packages, etc. Carefully and safely
• rooms arriving guests and assists guests who are checking per hotel standards
• ensures that all luggage and bags are in a safe, secure area while awaiting transfer
• completely familiar with all room types, room amenities and hotel facilities, provides such information to hotel guests
• handles guest inquiries professionally and with the utmost courtesy and accuracy
• becomes familiar with guests’ names and acknowledges guests by name
• provides guests with hotel and surrounding area information and travel directions
• promotes hotel facilities, food and beverage outlets, and recreation programs
• transports guests to/from recreation areas in a safe and timely manner
• uses handheld computer for check in purposes
• handles master keys with care and follows proper sign-in/out procedures following key control and security procedures
• maintains the cleanliness and excellent condition of equipment and work area
• promotes and applies teamwork skills at all times
• notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
• is polite, friendly, and helpful to guests, management and fellow employees
• executes emergency procedures in accordance with hotel standards
• complies with required safety regulations and procedures
• complies with hotel standards, policies and rules
• remains current with hotel information and changes
• other duties as assigned

- valid driver license

- drive vehicles to designated valet parking locations, secure and note the space the vehicle is parked on the valet tag and log, return the tag and keys to the valet key podium/booth.

- manual transmission driving skills preferred.

we are an equal opportunity employer. We do not discriminate with regard to race, sex, sexual orientation, sexual preference, color, national origin, citizenship, handicap or disability, age, veteran status, marital status, pregnancy or pregnancy related medical conditions, or any other category protected by law in regard to any employment decisions.